Architecting and developing an Open Telemetry framework for microservice cloud environments and on-premise Windows and Linux based .Net apps and browser logging. Consisting of training the domain specific custom metric, trace, log and alert language models to inspect routes, contexts and collect insights based on KPIs.

As a team member participated in the full software development life cycle completing defined product goals.Selected contributions: • Integrated quickly with a team well into the product life cycle and contributed UI and backend enhancements while participating in scrum activities • Completed a reusable Databricks python notebook for analyzing and notifying apis of data that required syncing • Participated in a kafka integration for notifying subscribers of events and developed a recursive query for joining parent tasks to child events • Contributed a splunk dashboard for alerting and identifying tasks and event statuses for troubleshooting data synchronization of api calls • Developed a gRPC / json protobuf framework for metric / log / trace Apis to receive browser events using 0 3rd party libraries in the browser

Full software development life cycle working within a team recreating, fixing and enhancing existing software for Back Office and Channel banking applications while establishing Jira andConfluence documentation formats for business communication.Selected contributions: • Defined middleware enhancements for search apis and provided multiple solutions (JSON Schema and model converters) for validations • Optimized entity framework queries to Microsoft SQL Server. • Contributed to evolving documentation format for Jira and Confluence and undocumented processes.

Working for the Disney Solution Architecture team, analyzed, architected, documented, implemented and delivered a Disney guest conversational SMS compliance MVP.Selected contributions: • Designed and implemented a Twilio deactivation (mobile numbers) and mobile carrier check for validating guest SMS eligibility (clean system practices). • Designed and developed the domain and orchestration layer using a MongoDB database, C#, Twilio Messaging (SMS Cloud) and an MVC web controller frontend along with views. • Conducted business analysis and presented forward looking solutions: neo banking for managing payment-based solutions and Salesforce message bus design for taking advantage of future changes to Disney Salesforce environment (modernization) and AWS integrations. • Participated and contributed to design strategies for Open Telemetry.

Working across different teams within the organization analyzed, architected, documented and implemented a serverless product catalog system to introduce the self-service app store for hosting EveryMundo products.Selected contributions: • Designed and implemented using AWS serverless Lambda and DynamoDB global tables a product catalog for storing affiliated business products. • Designed user and organization data structures for managing user logins (OAuth 2.0 and JWT) and prototyped the addition of a GraphQL interface. • Designed and implemented an Open Telemetry Api Gateway as a serverless lambda and defined a web page to to capture Open Telemetry browser traces using the document-load plugin.

Analyzed, architected, documented and implemented a rework of existing architecture and introduced new apps for configuring installations of the products.Selected contributions: • Converted a C++ Tcp Socket Server to a .Net Service (cross platform and performance) for handling radio wave communications from hardware for real-time diagnostics of portable radios. • Performance enhancements of algorithms for location. • Moved hardware caching to service layer. • Added a UWP Admin and customer Blazor app with web socket interfaces.

Hired to complete certifications for IMS Global One Roster, I subsequently moved into a role where I analyzed, architected, documented and developed a Student Information System to run on a Raspberry PI for use by UNESCO / World Health Organization.Selected contributions: • Defined a SQLite schema and database for cross device portability following education standards defined by IMS Global for interoperability. • Completed IMS Global OneRoster® 1.1, Common Cartridge v1.0 – v1.3 and LTI Resource Search certifications. • Architected and developed an OAuth 2.0 and JWT role-based authentication restful web service for managing API access for administrators, teachers, students and student guardians. • Produced architecture and design documents for the engineering teams and organizations like Miami-Dade public schools.

Analyzed, documented, and prototyped applications being evaluated by the solution architect.Selected contributions: • Implemented a Xamarin IoS and Android prototype for the Seminole Wild Card gaming app. • Implemented a MuleSoft integration for application data. • Performance enhancements for caching data for the services from the custom entity orchestration layer. • Reviewed security and made several recommendations.

As the leader of a small agile team, involved in all phases of software architecture, design, implementation, deployment and support won the 2013 Subway Restaurant’s Technology award for outstanding vendor for product development. Improved real time data access from approximately 30 days to 8 seconds.Selected contributions:▪ Architected and delivered a highly available SOA on premise service framework that integrated approximately 35,000 franchises, over 5 continents and processed over 10 million financial transactions per day.▪ A scheduling framework regulating updates and downloads to more than 35,000 franchise point of sale devices.

As a senior member of the IVR team participating in the full product development life cycle.Selected contributions: • Architected and developed a WPF WYSIWYG MVC IVR Script Editor for designing interactive voice response scripts which could be published to the runtime. • Designed and built a code generation framework for real time interaction with editable properties of objects dropped into WYSIWIG editor. • Maintained and enhanced a web driven java applet portal used by call center agents in all contact centers for sales, collection and customer support.