Cindy Steffen

Cindy Steffen Email and Phone Number

AT and T – Principal, Advanced Network Technical Support @ AT&T
Knoxville, TN, US
Cindy Steffen's Location
Knoxville, Tennessee, United States, United States
Cindy Steffen's Contact Details

Cindy Steffen personal email

n/a
About Cindy Steffen

Significant telecom industry network and sales experience. A recognized high quality / high volume performer. Technical sales advisor with experience in telecommunications, cell site back haul, data center integrations, network implementation and upgrades. Skilled at gathering customer requirements and designing the optimal solution. Highly accomplished at working with multiple internal and external organizations to develop methods and procedures, provide training and continuous process improvement.

Cindy Steffen's Current Company Details
AT&T

At&T

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AT and T – Principal, Advanced Network Technical Support
Knoxville, TN, US
Cindy Steffen Work Experience Details
  • At&T
    At And T – Principal, Advanced Network Technical Support
    At&T
    Knoxville, Tn, Us
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  • At&T
    Principal – Technical Consulting Engineer
    At&T Mar 2020 - Present
    Brookfield, Wisconsin, United States
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  • At&T
    Technical Sales Consultant 3
    At&T Dec 2005 - Mar 2020
    Brookfield, Wi
    Served as Subject Matter Expert (SME) to provide key product, process and technical support to sales and end-user clients. Supported complex solution design and implementation of large wholesale networks. Created methods and procedures (M&P) and trained peers and customers on multiple products and systems.• Championed, scoped and implemented RPA BOTs that significantly reduced or eliminated cycle time of repetitive order tasks.• Teamed with internal and external organizations to streamline order process, reducing 6 hand-offs, which resulted in reducing cycle time for inter-LATA ethernet upgrades by 75%.• Led the network design and implementation of MPLS rings leading to most significant sale of the year with a total contract value of $17.4M.
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Cindy Steffen Skills

Voip Wireless Telephony Ip Mpls T1 Troubleshooting Service Delivery Telecommunications Bmc Remedy Managed Services Lte Gsm Networking Wan Computer Network Operations Ethernet Frame Relay Network Design Call Center Vendor Management Network Engineering Umts Metro Ethernet 3g

Cindy Steffen Education Details

Frequently Asked Questions about Cindy Steffen

What company does Cindy Steffen work for?

Cindy Steffen works for At&t

What is Cindy Steffen's role at the current company?

Cindy Steffen's current role is AT and T – Principal, Advanced Network Technical Support.

What is Cindy Steffen's email address?

Cindy Steffen's email address is ci****@****att.com

What schools did Cindy Steffen attend?

Cindy Steffen attended Southern New Hampshire University, Udacity.

What skills is Cindy Steffen known for?

Cindy Steffen has skills like Voip, Wireless, Telephony, Ip, Mpls, T1, Troubleshooting, Service Delivery, Telecommunications, Bmc Remedy, Managed Services, Lte.

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