Founder, owner, book buyer, retail manager, merchandiser, salesperson, and window washer of Transom Bookshop, a new independent bookstore in Tarrytown, NY.

Void Digital is a user-centered product strategy and design shop, helping startups identify product-market fit, then articulate and execute their MVP. We also assist growth-stage companies establish, improve, or overhaul their product-development operations. Also: hi-quality information architecture and user-experience design work, made to order.

Providing product strategy and design leadership to support WeThrive in its mission to help program-based organizations scale their impact.

I designed Transom to help writers build up creative momentum and organize their ideas — so that they're more productive when it comes time to write.

I helped The Muse improve its Product, Process, and People to achieve its mission of connecting next-gen candidates to a job they'll love at a company who'll love them back.- Hiring, mentoring, and management of agile PMs and Designers- Product strategy and roadmap management- Stakeholder management and communication- Integrating Agile/Lean best practices and processes- Design strategy and leadership

Adjunct professor of Creative Team Dynamics at the Parsons School of Strategic Design & Management.

Alongside the company's founding brothers, Carson and Ryan Miller, I oversee BuildBook's product strategy, user experience, research, and design. In this role, I architect and create views for iOS, Android, and buildbook.co, while (in typical startup fashion) providing additional support in analytics, project management, content development, marketing, and -- for one glorious week at the 2019 Int'l Builders' Show -- outside sales.

As a part-time consultant, I provided product strategy, management, and design support for Kazzam during their fast-paced startup and growth stage. I served as the lead UX/UI designer for both sides of their party-planning marketplace (consumer and SMB), designing data-driven views for desktop, mobile web, and email. Throughout the engagement, I worked closely with business leadership, merchandising, marketing, and engineering to implement new design processes and tools to translate business requirements into dev-ready design specs. Additionally, I established UX/UI best practices and used data (Heap, Fullstory, Google Analytics) to identify and solve user problems. I also recruited and managed a UI designer and, at the end of my engagement, helped Kazzam bring aboard their first full-time Product Designer.

I was retained by the exiting Head of Product in September 2017 to institute Agile best practices across DoSomething's lean Product and UX team. I then worked with management to develop quarterly planning templates and processes, improve KPI definitions and forecasting, and implement the product analytics required to measure success. I also helped create new processes around campaign management and marketing to identify opportunities in the product conversion funnel.While helping DS search for a new Head of Product (hired in May 2018), I supported the product team in sprint planning, design, execution, and day-to-day management. Working closely with Marketing, Engineering, and Campaigns, I helped define the strategic roadmap that allowed DoSomething to facilitate more than 100,000 voter registrations in 2018 -- while meeting or exceeding many of the org's Q1 & Q2 KPIs.Additional support included: email strategy, content development, user experience design, product tool selection + adoption, backlog grooming and prioritization, product therapy, and mentorship.

Responsible for Product strategy and management, and User Experience research, testing, and design, across The Knot's web and mobile products. Oversaw the relaunch and redesign of TheKnot.com in 2014 and managed seven Agile squads representing $100M in digital revenue. Formed XO's first dedicated User Experience team and user research lab. More than doubled engagement within mobile apps and wedding-planning tools, and saw XO stock increase 120% during my tenure.User Experience* Information Architecture* Usability research + product testing* Established usability standards* Personae development + user journey mapping* Wireframing and UX designProduct* Business strategy and market research* Product-market fit* Agile methodologies* Roadmapping* Goal-setting and analytics* Storywriting + backlog management* Stakeholder communication* Group Lead + Team Manager

Responsible for delivery.com's overarching product strategy, and web, email, mobile, and tablet user experience. Created new product-development workflows and assisted in the improvement of technical deployment processes that reduced time-to-market by more than 80%. Responsible for project management, product roadmapping, and sprint planning. Oversaw the 2012 rebrand of the company, including new logotype, tagline, and design language, as well as internal KPIs and core values.

Overseeing the launch operations and design of all new web, email, and mobile products at Thrillist. Responsibilities include liaising with department heads to gather requirements for new products; draft product proposals and development documentation; create wireframes and graphic design; conceive products for Sales initiatives; work with outside vendors, when applicable; deliver function specs and work with Tech to oversee launch.Working in the SoHo, NY office.

Managed and designed products for Hearst-Argyle Television's 30 local TV stations, which generated in aggregate more than 2.25 billion page views per year.

Founded VoidMagazine.com, an online writing community and literary publication for fiction, poetry, essays, and reviews, as well as the occasional poorly conceived social satire from the editorial staff. Hosted readings and literary events as a vehicle for Guinness comsumption, made T-shirts we never recouped the expenses on, and once hung out with then-Poet-Laureate Billy Collins, who graciously lied, "Oh, yes, Void; I've read your magazine."Check out the archives here: http://readvoid.wordpress.com

Drafted keynote speeches, remarks, memos, op-eds, articles, and other written materials for GE and NBC Universal C-level executives including NBC CEO Bob Wright, Jeff Zucker, Ron Meyer, John Eck, Jay Ireland, Beth Comstock, and GE CEO Jeff Immelt. (Ask me about the time I wrote for Donald Trump.)

Planned events for schools and community organizations, scheduled/hosted author readings, and ran creative writers' workshop at multiple central New Jersey B&N stores. Corporate liaison to local stores.

Teacher of Freshman composition, and Junior/Senior level college-preparatory English Literature courses.