Chris Stennett Email & Phone Number

Guildford, Gb

London, United Kingdom

Leading the Global Value Consulting practice at Zuora.At Zuora we are focused on enabling the philosophy that every single person within our organization is responsible for discovering, communicating, collaborating on, tracking, and maximizing the value of the Zuora platform throughout our prospect and client lifecycle. Zuora is in the business of enabling our clients to drive maximum value from their investments with us, and we are passionate about making sure that every person within, and associated with Zuora, is equipped to do that.At Zuora, Value Consulting is a team primarily focused on providing scale; we are obsessed with the provision of high quality content, tooling, enablement, and coaching to ensure that marketers, business development representatives, sellers, solution consultants, customer success managers, partners, and all other client touching roles are equipped to position our platform based on its value potential, and maximize the realization of client value once our platform has been acquired. We are enabling the value centric organization through scaling world-class value management capabilities across that organization.Our focus on enabling self-service and driving scale means that Zuora only requires a small expert Value Consulting practice, or 'office', to support the business. Direct client-facing expert Value Consulting activities are of course essential, but reserved for those situations where they are warranted.Our overall manifesto is to enable a virtuous circle of value management at Zuora, threaded through product, sales, and client lifecycles. From product marketing, all the way through lead generation, sales, and post-sales customer success. Finally ending, and indeed restarting, with value data mining and benchmarking in order to feed back into the next iteration; A closed loop value management approach, that we believe will set Zuora apart.

London Area, United Kingdom

Advisory Board Member to SoftwareValue.ai providing expertise in process discovery, value consulting, value selling & realization, & strategic account planning to help accelerate the company's growth. SoftwareValue.ai has the most comprehensive value-selling co-pilot for the software industry focused on enhancing sales and marketing effectiveness and efficiency.

London Area, United Kingdom

Global leader of the pre-sales Value Consulting organization (previously ‘Business Value & Strategy’), leading a team of up to 18 value engineering and digital strategy focused professionals. The team worked directly with Sitecore clients & prospects to help them identify, articulate, measure, & maximize the value of their investment decisions; illustrate & evangelize the potential value of Sitecore solutions focusing on value cast through the lens of prospect & client; and generally enhance Sitecore’s ability to value sell our solutions & services through client-facing consulting, sales coaching & support, and digital transformation thought leadership creation & presentation.

London, United Kingdom

Global leader of both the SBOS (Sitecore Business Optimization Strategies) and Value Engineering practices within the Sitecore Strategy & Industries group.

London, United Kingdom

Developed the value consulting practice in EMEA from zero to a cross-industry team of 14 senior consultants, including two regional practitioner-managers, with resources located across 5 countries, supporting the whole of EMEA. My team actively supported the EMEA sales and pre-sales community with data-driven value-selling services and enablement, and the post-sales Customer Success Management community with value-realisation oriented services and enablement.In addition, I took a global value evangelism, innovation and centre-of-excellence role, shaping specific global and cross-functional centres-of-excellences around capability maturity and value taxonomy & reference data collection. I authored and delivered value-based enablement at Adobe’s World-Wide Sales Conference in Las Vegas to Sales, Solution Consulting (pre-sales) and Customer Success Management audiences, and regularly presented to Adobe Clients at EMEA Summit on transformation, capability maturity & value topics. I also took the lead role in driving change and delivering scale in value services in EMEA and globally; spearheading, product-managing and delivering a Global Capability Maturity Assessment tool for delivering maturity assessments at scale, and piloting a field based business case & ROI tool to better enable value conversations for both sales and post-sales communities.At Adobe I won the 2016 Global Solution Consultant Manager of the Year award, qualifying me for Platinum Club. I also won the EMEA Achievement Award 2016 for going "Above & Beyond".

London, United Kingdom

TXI was a small and dedicated design-thinking focused group within Adobe Global Services with a remit to deliver repeatable solutions with a repeatable go-to-market model, exemplifying the concept of ‘One Adobe’. I took a leading role in designing & pitching ‘digital experience blueprints’, value propositions and go-to-market models for several business-level solutions.

London, United Kingdom

Brought into the organisation to provide strategic consulting services to facilitate a move from feature selling to solution & value selling. Performed strategic and best-practice reviews with key enterprise clients in order to provide best-in-class recommendations to improve adoption and value realisation from Adobe solutions, and assist with solution and value selling approaches.

London, United Kingdom

The Lloyds Banking Group Galaxy programme was a multi-phase programme focused on re-developing and optimising the Bank’s online banking experience, and integrating online banking experiences from Lloyds, Halifax and Bank of Scotland. I managed and led a team of business analysis and design resources to integrate and re-design all aspects of this experience. This included liaising with multiple functions within the Bank including product management, online banking, fraud and risk, marketing, analytics and many other stakeholders. Under my leadership, we successfully delivered multiple design phases.

Cranleigh, United Kingdom

Established a small business focusing on the development and distribution of own-brand specialised consumer electronics sourced primarily from the Far East, selling in both B2B and B2C models.

Milton Keynes, United Kingdom

Now Aptean.Senior business and technical pre-sales consultant with ownership of the Financial Services vertical in particular. Was responsible for a full range of pre-sales support activity from business case and proposal development to solution demonstration, bid management, implementation planning and running PoCs & pilots.

London, United Kingdom

Now PegaSystems.Business oriented solutions pre-sales consultant focusing on the full range of pre-sales activities from initial prospect meetings and RFI/RFP orchestration to post-sale delivery hand-over.

London, United Kingdom

After proactively developing several high value methodology assets for professional services and pre-sales during my prior role, I was invited to take a methodology development leadership role for the global organization. Developed, deployed and managed the end-to-end pre-sales and post-sales implementation methodology and planning / estimation tools for Chordiant Software solutions helping close multiple multi-million dollar deals.

London, United Kingdom

Performed Senior Business Analyst and Functional Design Authority roles with multiple enterprise clients, predominantly in the Financial Services sector. Managed and educated teams of Business Analysts from Chordiant, Accenture and the Clients themselves.

London, United Kingdom

Promoted to Senior Business Analyst working in the Business Intelligence & Data Warehousing area focusing on the Finance & Telco sectors predominantly, working across Europe. Also delivered training courses for clients and internal staff.

London, United Kingdom

Joined Oracle through their graduate consulting programme in January 1996. Worked as a custom development consultant in the London based Financial Services practice, working through roles such as business analyst, designer, tester, test manager, developer and team leader with retail banking, insurance and securities clients. Also delivered training courses for clients and internal staff.

Certificate

Mba

Beng Hons (2.1)

Education record

Education record

Education record

Education record