Mental Health Case Manager/ Crisis Stabilization Case Worker/ Team Lead
Richmond, Virginia, United States
-Supervised and provided services as a case manager for individuals and their families. -Managed a caseload of 3-5 clients and followed Individual Service Plans to assist clients with managing mental health diagnosis.-Managed three separate programs:---Mental health skill building: worked with individuals with a mental health diagnosis to help manage their diagnosis, ensure medication compliance, budget, advocate for them, and link them to resources.---Crisis stabilization: worked with people experiencing a mental health crisis that entered the program for 5-7 days and connected them to medical and psychiatric providers, obtain psychotropic medication, create crisis and safety plan, and connect them to community-based resources.---Intensive in-home: worked with children with a mental health diagnosis or behavioral issues. -Completed weekly, monthly, and quarterly reports to document the progress clients have made with goals in their Individual Service Plans.-Provided crisis intervention and prevention services to assist with stabilization. -Linked and connected individuals to community-based resources to ensure basic needs are being met.-Provided orientation training to new hires and engaged in quarterly trainings. -Attended weekly supervision with clinician to discuss current clients and completed bi-weekly Relias Trainings. -Participated in the assessment and service plan development to implement services to clients in accordance with their individualized service plan. -Assisted individuals in accessing benefits and services by providing information and education about community resources to ensure stability.