Sugata Chowdhuri Email & Phone Number

Kolkata, Wb, In

India

Primary Responsibilities included overseeing Agile-based experiential training (XPMC) accredited by Federation University, Australia, and managing project managers responsible for executing student training programs.Key Achievements encompass successfully developing and delivering accredited XPMC programs, and enhancing candidates' readiness for hybrid, cross-functional, and cross-cultural workplaces through effective program management and delivery.Institutions Served: RV… Show more Primary Responsibilities included overseeing Agile-based experiential training (XPMC) accredited by Federation University, Australia, and managing project managers responsible for executing student training programs.Key Achievements encompass successfully developing and delivering accredited XPMC programs, and enhancing candidates' readiness for hybrid, cross-functional, and cross-cultural workplaces through effective program management and delivery.Institutions Served: RV College of EngineeringMS Ramaiah University for Applied SciencesMGM College of EngineeringDPG Institute of Technology & ManagementPal College of Technology & Management Show less

India

Primary responsibility involved managing the Digital Economy Educator Programme (DEEP), where I focused on designing and delivering faculty development programs accredited by the Institute of Leadership, UK. This role centred on enhancing faculty skills and competencies to elevate teaching quality and educational outcomes.Key achievements included successfully developing and implementing accredited faculty development initiatives through DEEP. These efforts significantly enhanced… Show more Primary responsibility involved managing the Digital Economy Educator Programme (DEEP), where I focused on designing and delivering faculty development programs accredited by the Institute of Leadership, UK. This role centred on enhancing faculty skills and competencies to elevate teaching quality and educational outcomes.Key achievements included successfully developing and implementing accredited faculty development initiatives through DEEP. These efforts significantly enhanced teaching quality and prepared educators for the evolving demands of digital economies, fostering a more effective learning environment.Institutions ServedRV College of EngineeringMS Ramaiah University for Applied SciencesMGM College of EngineeringGoenka College of Commerce & AdministrationDPG Institute of Technology & ManagementPal College of Technology & ManagementPrerna College of Commerce Show less

Kolkata, West Bengal, India

Primary responsibilities included overseeing the overall operations of Ssoftoons Animation Institute, where I initiated its creation to foster animation skills and generate employment for young artists. This involved mobilizing new students and designing online and offline courses tailored for specific skill development, ensuring a competitive fee structure for profitability. I evaluated training needs and coordinated the accreditation of programs by the National Institute of Electronics &… Show more Primary responsibilities included overseeing the overall operations of Ssoftoons Animation Institute, where I initiated its creation to foster animation skills and generate employment for young artists. This involved mobilizing new students and designing online and offline courses tailored for specific skill development, ensuring a competitive fee structure for profitability. I evaluated training needs and coordinated the accreditation of programs by the National Institute of Electronics & Information Technology (NIELIT), implementing diverse learning strategies such as e-learning courses and workshops. Additionally, I spearheaded skills development programs for over 100 employees across Ssoftoons Group of Companies, aligning training initiatives with organizational goals.Key achievements encompass achieving break-even for the Ssoftoons Animation Institute within six months of its establishment, showcasing effective financial management and strategic planning. I successfully secured accreditation from NIELIT for our training programs, ensuring industry recognition and adherence to quality standards. Furthermore, I enhanced organizational learning and development through the strategic execution of comprehensive training programs tailored to meet organizational needs. Show less

Kolkata, West Bengal, India

In my role as Manager of HR and Admin at Ssoftoons Group of Companies, I oversaw human resources and administrative functions for multiple entities including Ssoftoons Entertainment Media LLP, Ssoftoons Pvt. Ltd., Kathaamrit Pvt. Ltd., Ssoftoons Animation Institute, and 7M Pictures Pvt Ltd, collectively managing a team of over 100 employees. In the HR division, I led talent acquisition processes, streamlined onboarding procedures, developed HR policies and operational guidelines… Show more In my role as Manager of HR and Admin at Ssoftoons Group of Companies, I oversaw human resources and administrative functions for multiple entities including Ssoftoons Entertainment Media LLP, Ssoftoons Pvt. Ltd., Kathaamrit Pvt. Ltd., Ssoftoons Animation Institute, and 7M Pictures Pvt Ltd, collectively managing a team of over 100 employees. In the HR division, I led talent acquisition processes, streamlined onboarding procedures, developed HR policies and operational guidelines, implemented metrics and standard operating procedures (SOPs) to boost organizational efficiency, and managed payroll and benefits administration. Simultaneously, within the Admin department, I handled vendor relationships, directed office expansions and upgrades, and pioneered a work-from-home culture during the initial pandemic lockdown. Additionally, I organized annual employee programs aimed at fostering motivation and work-life balance.Key achievements include my promotion to Senior Manager of L&D & Admin, where I successfully facilitated career advancement opportunities for team members. Furthermore, I established a dedicated IT department to optimize operational efficiency company-wide, contributing to enhanced organizational effectiveness and service delivery. Show less

Kolkata, West Bengal

Primary Responsibilities:Founded and managed Soft Skill Sutra, a platform of trainers specializing in campus-to-corporate training for college and university students across India. Developed and delivered customized training solutions tailored to client needs, enhancing business value and performance. Engaged with clients to understand unique requirements, designing holistic training programs that provided sustainable performance results. Facilitated workshops and training sessions focused… Show more Primary Responsibilities:Founded and managed Soft Skill Sutra, a platform of trainers specializing in campus-to-corporate training for college and university students across India. Developed and delivered customized training solutions tailored to client needs, enhancing business value and performance. Engaged with clients to understand unique requirements, designing holistic training programs that provided sustainable performance results. Facilitated workshops and training sessions focused on soft skills development, improving participants' communication, teamwork, and leadership abilities. Built and maintained strong relationships with educational institutions to promote the importance of soft skills in career development.Key Achievements:As the founder of Soft Skill Sutra, successfully established and managed a platform of trainers delivering impactful soft skills training programs to key clients. Enhanced employability skills for thousands of students, contributing to their career readiness and success. Developed innovative training methodologies tailored for soft skill and behavioural skill enhancement, receiving positive feedback and improving participant satisfaction. Fostered strategic partnerships with prestigious institutions, fostering long-term collaborations for mutual growth.Key Clients:Apne Aap Women WorldwideB.P. Poddar Institute of Technology and ManagementHeritage Institute of Hotel & TourismIndian Statistical InstituteMaithan Power Ltd.Nehru Yuva Kendra SangathanPraxair India Pvt. Ltd.Siliguri Institute of TechnologySwami Vivekananda's Ancestral House & Cultural CentreTechnique Polytechnic InstituteThe George Telegraph Training InstituteVBS Purvanchal UniversityVisva-Bharti UniversityWest Bengal Tribal Development Corporation Ltd. Show less

Dhaka, Bangladesh

Primary Responsibilities: Contributed to the Digital Bangladesh Vision IT/ITES training program funded by the World Bank, with certification authority from The George Washington University, USA, and examination partnership with NASSCOM. Conducted skill gap analysis, defined skills standards, and developed curricula in collaboration with the ICT ministry and Bangladesh Computer Council. Delivered training and built local capacity, establishing training centers with colleges, universities, and… Show more Primary Responsibilities: Contributed to the Digital Bangladesh Vision IT/ITES training program funded by the World Bank, with certification authority from The George Washington University, USA, and examination partnership with NASSCOM. Conducted skill gap analysis, defined skills standards, and developed curricula in collaboration with the ICT ministry and Bangladesh Computer Council. Delivered training and built local capacity, establishing training centers with colleges, universities, and local bodies. Facilitated training of trainers and coordinated stakeholders including universities, educational institutions, local industry, certification bodies, and government agencies. Aligned industry and university skills to meet local and global standards. Managed two divisions in Rangpur and Rajshahi, Bangladesh, with 5 coordinators and over 30 trainers from various fields.Key Achievements: Led divisions in Rangpur and Rajshahi, Bangladesh, overseeing technical and soft skills training for over 7000 college and university students. Show less

Dhaka, Bangladesh

Primary Responsibilities:Managed training programs under the Leveraging ICT for Growth Employment and Governance (LICT) project, focusing on conducting skill gap analysis, developing content and curriculum, and delivering mandatory 60 hours of behavioral and soft skills training for Top-up IT (240 hours per batch) and ITES Foundation Skills (160 hours per batch). Ensured quality assurance and assessment in collaboration with NASSCOM and certification through George Washington University… Show more Primary Responsibilities:Managed training programs under the Leveraging ICT for Growth Employment and Governance (LICT) project, focusing on conducting skill gap analysis, developing content and curriculum, and delivering mandatory 60 hours of behavioral and soft skills training for Top-up IT (240 hours per batch) and ITES Foundation Skills (160 hours per batch). Ensured quality assurance and assessment in collaboration with NASSCOM and certification through George Washington University, USA. Facilitated placements in collaboration with IT & ITES industries and fostered entrepreneurial development.Key Achievements:Achieved over 95% trainee retention and successfully delivered soft skills training within deadlines. Promoted to Senior Project Consultant, overseeing operations in Rangpur and Rajshahi divisions, Bangladesh. Show less

India

Primary Responsibilities:In my role, I focused on expert-level training delivery, ensuring high-quality learning experiences that met the specific needs of diverse audiences. I designed and implemented robust training plans aimed at equipping participants with essential skills and competencies crucial for business transitions. Additionally, I developed and delivered targeted training programs, specializing in enhancing the employability skills of young graduates entering the Retail… Show more Primary Responsibilities:In my role, I focused on expert-level training delivery, ensuring high-quality learning experiences that met the specific needs of diverse audiences. I designed and implemented robust training plans aimed at equipping participants with essential skills and competencies crucial for business transitions. Additionally, I developed and delivered targeted training programs, specializing in enhancing the employability skills of young graduates entering the Retail, Hospitality, and ITES sectors. These programs encompassed behavioural, soft skills, life skills, employability skills, and aptitude training tailored for graduates and master's students from renowned universities and academic institutions.Expanded Program Scope:I extended the program's reach to include specialized employability skills development for unemployed SC/ST/OBC youth across the Retail, Hospitality, and ITES sectors. This initiative effectively promoted employment opportunities in retail stores, hospitality chains, and non-voice BPOs, contributing significantly to socio-economic empowerment.Key Clients:Throughout my tenure, I collaborated closely with esteemed clients such as Tata Consultancy Services, Future Sharp Skill Ltd., Future Corporate Resources Ltd., and Future Learning & Development Ltd., delivering customized training solutions that aligned precisely with their organizational goals and requirements. Show less

Asansol Area, India

Primary Responsibilities:I mentored newly hired associates to consistently exceed performance targets, enhancing portfolio and business outcomes. I identified training needs across various levels by assessing the required skills for different roles and evaluating existing competencies. Presenting training progress and recommendations in management review meetings was a regular responsibility. I conducted comprehensive training programs, providing tailored product and process training for… Show more Primary Responsibilities:I mentored newly hired associates to consistently exceed performance targets, enhancing portfolio and business outcomes. I identified training needs across various levels by assessing the required skills for different roles and evaluating existing competencies. Presenting training progress and recommendations in management review meetings was a regular responsibility. I conducted comprehensive training programs, providing tailored product and process training for the insurance industry, and facilitated induction training for newly hired managers. Ensuring compliance with mandatory IRDA regulatory training for insurance agents was also a key responsibility.Key Achievements:I successfully maintained a positive active-inactive ratio of agents, optimizing operational efficiency. Show less

Kolkata, West Bengal, India

Primary Responsibilities: Guided new associates to surpass performance goals, significantly contributing to improved portfolio and business results. Analyzed necessary skills for each role and evaluated current competencies to determine training requirements across various levels. Reported training progress and provided recommendations during management review meetings. Delivered extensive training programs, including specialized product and process training for the insurance sector… Show more Primary Responsibilities: Guided new associates to surpass performance goals, significantly contributing to improved portfolio and business results. Analyzed necessary skills for each role and evaluated current competencies to determine training requirements across various levels. Reported training progress and provided recommendations during management review meetings. Delivered extensive training programs, including specialized product and process training for the insurance sector, induction training sessions for newly appointed managers, and mandatory IRDA regulatory training for insurance agents. Participated in quality and cost control initiatives as a member of both the 5S quality process team and the Six Sigma process team at the branch level.Key Achievements: Achieved a favourable active-inactive ratio of agents, thereby enhancing operational efficiency. Show less

Gangtok Area, India

Primary Responsibilities:Successfully executed the Vocational Education Program in Sikkim, initiated by the Human Resource Development Department, Government of Sikkim, aimed at achieving self-reliance, reducing unemployment, and addressing destitution, particularly in rural and semi-urban areas. Proficiently identified, secured, led, and motivated multi-disciplinary project teams with diverse specialist knowledge and expertise. Implemented the program across 41 senior secondary schools at… Show more Primary Responsibilities:Successfully executed the Vocational Education Program in Sikkim, initiated by the Human Resource Development Department, Government of Sikkim, aimed at achieving self-reliance, reducing unemployment, and addressing destitution, particularly in rural and semi-urban areas. Proficiently identified, secured, led, and motivated multi-disciplinary project teams with diverse specialist knowledge and expertise. Implemented the program across 41 senior secondary schools at the class XI and XII levels. Oversaw the Hotel Management & Catering Technology division: delivered training at one centre for two years and managed four additional centres with a team of members. Key Achievements:This role marked the beginning of my career, providing a strong foundation in project management and vocational & employability training. Successfully trained numerous students in vocational skills, contributing to improved employability and self-reliance in the community. Effectively managed and expanded the training program, ensuring high-quality delivery and impactful outcomes. Collaborated with various stakeholders to align the program with local development goals, enhancing its relevance and effectiveness. Demonstrated leadership and project management skills, leading to the successful execution and scaling of the program. Show less

Udaipur, Rasathan, India

Primary Responsibilities:In my first job as an Assistant in F&B Service at The Trident, I addressed and improved quality issues by categorizing related processes. I handled escalations of service delivery issues, ensuring both quality and timeliness. This role marked the beginning of my career, providing a strong foundation in project management, vocational training, and employability training.Key Achievements:I successfully identified and resolved service quality issues… Show more Primary Responsibilities:In my first job as an Assistant in F&B Service at The Trident, I addressed and improved quality issues by categorizing related processes. I handled escalations of service delivery issues, ensuring both quality and timeliness. This role marked the beginning of my career, providing a strong foundation in project management, vocational training, and employability training.Key Achievements:I successfully identified and resolved service quality issues, leading to improved customer satisfaction. My ability to handle service delivery escalations ensured timely and quality service, laying the groundwork for my future roles in training and project management. This early experience in the hospitality industry honed my skills in process improvement and quality assurance. Show less

Dhmctan, Hotel, Motel, And Restaurant Management

Activities and Societies: Studies & Industrial Training of 3 Year Diploma in Hotel Management, Catering Technology & Applied Nutrition.

B.Sc, Biochemistry

Activities and Societies: Studies of Theory & Practicals of Chemistry, Botany & Zoology and Graduated with Bio-Chemistry.