Chris Suitter Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee

Nashville, TN

• Lead a team 15 people (9 Software Developers and 6 LIS Analysts) and manage a 4.2-million-dollar annual budget.
• Responsible for annually delivering approximately 1.6 Million dollars of capital projects on time and on budget.
• Transitioned team to a formal work item management process including DEV, QA, Release and Change Management processes fully integrated within Azure DevOps.
• Implemented and manage Agile ceremonies including Sprint Planning, Scrum and Retrospectives.
• Instituted a 3-week release cycle with 90% of planned items shipping on schedule.

• Managed a team of 8 people consisting of Help Desk, System Administrators and Network Engineers.
• Put in place software and processes to better manage and deliver Infrastructure projects on time and on budget.

Brentwood, Tennessee

• Managed a team of 3 Support Developers, 2 Interface and 5 Help Desk Technicians.
• Implemented monthly IT Metrics and Team Scorecards to better manage team and IT organization performance.

• Provided tactical management, administration and leadership within IT Project Management process. Worked in partnership with different business and technical stakeholders to manage projects to ensure they were.

Brentwood, TN

• Served as a liaison between project stakeholders and IT to help identify and define project requirements, scope and objectives.
• Moved the work item management for the Development, QA and BA teams to a Kanban board to help identify work item statuses and bottlenecks.

• Provided vision and leadership to the Partnership Development Team by engineering and executing strategies that broadened and deepened the base of key agency partnerships required to meet sustainability and growth.
• Built and maintained a portfolio of corporate relationships, ensuring that multiple corporations were engaged in BBBSMT’s growth efforts and could be cultivated for larger partnerships over time
• Spearheaded the Ambassadors Circle initiative by providing leadership, direction and support to develop members as high capacity volunteer leaders and investors
• Worked with program teams, to develop partnerships that bring volunteer resources to bear on programmatic priorities (in addition to funding)
• Worked with regional staff to facilitate the development of local corporate partnerships, coordinate multi-regional sponsorship opportunities, and help build a more consistent approach to corporate relationships across.
• Developed and managed relationships with new and existing volunteers, donors and partners to increase engagement in all facets of agency development, including volunteer recruitment, fundraising and special events

• Facilitated the process of strategy development and managing it through to operational implementation
• Developed and implemented a Balanced Scorecard approach for strategic management
• Evaluated, improved, re-engineered (when necessary) the processes and procedures most critical to the agency’s strategic success
• Identified and optimized departmental synergies to minimize the duplication of efforts and increase the efficiency and effectiveness of the agency
• Worked to clarify departmental objectives and increase inter-departmental cooperation and collaboration, reducing the “silo” effect

• Developed relationships and implemented effective volunteer recruitment/retention strategies that contributed to a 23% increase in match growth over the previous year
• Created a strategic partnership development presentation used to communicate the unique value proposition offered by Big Brothers Big Sisters to prospective stakeholders
• Designed and implemented a turn-key corporate Lunch & Learn program that has been instrumental in the development of 65+ new corporate partners in the first year (due to overwhelming success, the program has been.
• Directly involved in performance management process evaluation and review

• Worked collaboratively with the College President, VP of Development and Dean of Students to promote WCC in the community to increase enrollment, financial support and community awareness.
• Responsible for student recruiting, marketing and student retention
• Served as the primary staff interface for faculty and students, solving problems by providing diplomatic intervention
• Oversaw church and community relations initiatives on behalf of the College
• Provided academic advising and life coaching for adult students during career transitions and life changes

Worked as a liaison between sales and manufacturing providing technical sales assistance to ensure the proper selection of raw materials based on product ingredients and desired shelf life. Compiled and generated cost estimates for all new bids. Conducted industry, company and product training for all new hire employees.

Directly responsible for all aspects of youth and family ministry within the life of the church. Other responsibilities included: small group director & leader, individual & family counseling, hospital visitation, weddings, funerals, chair trustee, public relations, fundraising, volunteer recruiting & training, per diem preaching and office administration.

Promoted to the position of Northeast Regional Account Manager. Recognized within six months as the number one producer. I managed and developed business relationships that yielded 3 million dollars in packaging business. Attended and exhibited at industry trade shows to increase industry presence and to prospect for new customers.

Bs, Business Administration

Activities and Societies: Freshman Class Treasurer, Dorm Senator, Freshman Seminar Mentor, Young Life, Jr. High Youth Director

Clinical Mental Health Counseling

12 Credit Hours towards Masters in Clinical Mental Health Counseling