Charity Robinson Email & Phone Number

Atlanta Metropolitan Area

Initial and Ongoing Training· Maintaining comprehensive teen text line training manual for interns/volunteers and assisting the Youth Educator and Advocate and other staff with initial training· Conducting on-going training through use of online media including message boards, webinars, emails, text examples/troubleshooting, sharing research, weekly check-ins, and regularly scheduled intern meetingsMonitoring the Text Line· Ensuring quality by reviewing all textline responses· Conducting daily checks during week to ensure that responses meet organizational standards and all documentation is being completed in a timely manner· Providing assistance and guidance to interns actively responding to texts on the textline· Frequently checking in with interns to provide support and holding weekly office hours to address questions/concernsScheduling the Text Line· Creating a schedule on a semester basis and updating as needed to ensure 24/7 coverage· Adjusting scheduling for high volume times/presentation days to ensure there is even distribution among interns Promoting Text Line· Assist Youth Educator and Advocate with promoting Text Line as needed· At times, accompany Youth Educator and Advocate to presentations and trainings· Present relevant information about the text line and dynamics of dating violence as requestedOther duties as assigned

Advocate will create a safe and welcoming environment for residents by greeting residents, responding to resident request(s) for assistance or supplies needed from the office/storage areas, and ensuring clients are provided a high quality of emotional support.Complete intakes and orientate survivors and their children to the shelter as needed and ensure their initial needs are met.To ensure cleanliness and order of the shelter, Advocate will restock interior storage as needed, do laundry to maintain linen supply, sweep the main stairwell and programming unit, keep entryway free of any clutter, and any other task needed to maintain order.Advocate will complete a walk through of all units ensuring residents properly complete their assigned chores and sign off on resident chore sheets.To maintain overnight shelter safety and security, set all alarms, and ensure quiet hours throughout the shelter.As tasks at shelter vary each day, Advocate should assist in providing crisis intervention services. These services will include: answering emergency hotline and business lines, providing emergency financial assistance, making referrals, individual support, resource and referral information as needed. We believe teamwork leads to better quality services. Advocate should consult on-call staff in handling emergencies and issues related to children and adults living at the shelter, documenting appropriately and timely. Advocates should also inform staff about night shift activity during the monthly staff meeting.In an effort to ensure 24/7 coverage, Advocate will be on time for their scheduled shift and complete their entire shift without leaving the premises.Assist with special projects and tasks as assigned by the Associate Director or Executive Director

United States

• Attending weekly attendance meetings (AST) to monitor student’s attendance and work with parents to prevent truancy, filing truancy referrals- if excessive absences accumulate• Assist with homeless grant application process and program, monitoring the student’s academic and behavioral process quarterly to see if any additional supports need to be in place• Collaborate with administration and counseling staff by attending Individualized Educational Plan (IEP) meetings, Best Interest Determination (BID) meetings, and conducting home visits as needed• Working with parents to facilitate their support in their children's school adjustment and receive parents’ concerns and work towards solutions by obtaining and coordinating community resources to meet students' needs• Maintain and process the district’s required documentation while keeping information confidential

Went through training to be a Starbucks barista - gaining experience in multiple areasInteracted with customers professionally and politely while greeting them and taking theirorderOrganized and prepared supplies for the upcoming shift during openingCleaned and prepared supplies for the upcoming day during closingHave experience manning both, hot and cold bars. Following the instructions of properdrink craftsmanship and specialty drinks by request of the customerStocked and worked the warming stationTraining baristas

As a direct service intern, I was entrusted to work at the shelter and the thrift store. My duties were to answer the hotline, participate and attend house meetings, documentation, assisting clients (ex: getting supplies, helping clients move-out, childcare, etc.), sorting donations, cashier, sorting clothes, answering the phone, week shifts on the breaking silence text line, volunteering to do tabling events. As an administrative intern, I helped with monthly spreadsheets, attended committee and coalition meetings, helped creating presentations, and helped on implementing SAAF.

Dine cash, drive cash, headset, and tablet order-taking experienceCleaning and assisting with opening and closing

Athens, Georgia, United States

As an intern, I was entrusted to work on child life histories for a child in foster care. It would involve summarizing records (medical, developmental, educational, etc.) Along with a questionnaire from the caregiver. I made these documents to provide full disclosure of the child’s history to prospective adoptive parents. However, I mostly worked with children that were on adoptive placements and this form was their last hurdle before being adopted by their foster families.

Master Of Social Work - Msw, Social Work

Bachelor Of Science - Bs, Social Work, 3.69

Minor in Human Development & Family Sciences

Bachelor Of Science - Bs, Social Work

High School Diploma