Senior Research Analyst
Nashville, Tennessee, United States
• Researched data from patient, employee, physician, and consumer surveys.• Performed custom statistical analyses for healthcare clients.• Developed custom reports based on publicly-reported CAHPS data.• Performed psychometric analyses of custom surveys to ensure their reliability and validity.• Analyzed the internal survey database to determine top performers, trends, and key indicators for target variables.• Researched mathematical models to evaluate action items based on survey results.• Developed automated tools to improve the speed and accuracy of reports.• Prepared documentation and white papers to clients and internal consultants to explain healthcare trends and projections.