More than 30 years of technical communication experience, 25 years of website design, and 20 years of teaching experience. Published UI/UX design scholar specializing in quantitative analyses of digital media effectiveness as measured by user retention, audience engagement, conversion rates, search engine optimization (SEO), and regulatory compliance. Working with clients to produce audio and video content for improved social media exposure. Experience installing, configuring, and maintaining content and learning management system platforms (CMS/LMS) with complex editorial workflows, including DITA/XML content. Expertise in Rehab Act Section 504/508 and ADA Title III compliance, including automated testing for Web Content Accessibility Guidelines (WCAG 2.2), following Web Accessibility in Mind (WebAIM) content structure models, also improving SEO.