Involved in brand culture development of global outreach strategy, membership services, VIP guest relations, budgeting (for example, preparing weekly ROI and KPI reports), team management and employee oversight, optimization of scalable sales process to create and support new business opportunities and event inquiries for top tier collaborations (including top fashion and art houses). Other responsibilities include but not limited to collaborating with Executive Team on strategic initiatives… Show more Involved in brand culture development of global outreach strategy, membership services, VIP guest relations, budgeting (for example, preparing weekly ROI and KPI reports), team management and employee oversight, optimization of scalable sales process to create and support new business opportunities and event inquiries for top tier collaborations (including top fashion and art houses). Other responsibilities include but not limited to collaborating with Executive Team on strategic initiatives and directives (restructuring and optimizing membership business model, team structures, and long-term strategic objectives), fostering prospective membership through social media, global and local marketing, direct outreach to individuals in personal and "Ned" network of individuals. Exceeds predetermined monthly and quarterly global acquisition targets within 6 months. Show less

General Manager/ Communications Director of iconic New York City restaurant Indochine.Responsibilities included oversight of dinner service, management of employees (payroll, scheduling, performance reviews, hiring, termination), implementation of Human Resources (provided stage with employee handbook guidelines and managed interpersonal conflicts), and compliance with NY Department of Health policies and standards. Lead of VIP guest relations (booking reservations, developing and… Show more General Manager/ Communications Director of iconic New York City restaurant Indochine.Responsibilities included oversight of dinner service, management of employees (payroll, scheduling, performance reviews, hiring, termination), implementation of Human Resources (provided stage with employee handbook guidelines and managed interpersonal conflicts), and compliance with NY Department of Health policies and standards. Lead of VIP guest relations (booking reservations, developing and maintaining relationships with VIP individuals, etc.) and "floor curation"(including but not limited to generating and maintaining a positive environment for both diners and staff). Produced and hosted private events in collaboration with art galleries, fashion houses, television and film productions, and social media influencers as well as oversaw social media marketing via social media platforms, press interviews, written articles (magazines, blogs, etc). Show less

Designed new floor strategies and daily operating systems with a keen eye for visual standards and merchandising; incorporated computer systems with the daily functioning activities with all employees with its functions and operations; prepared detailed media activity reports; created internal communications protocols, oversaw food and beverage services, identified media opportunities and collaborated with marketing team to optimize recruitment.

Developed training programs with product knowledge and strategies for over 30 brands with over 100 associates on the contemporary fashion level. Partnered closely with personal shopping programs for top tiered clients, and worked closely with top sales to elevate their clients to enjoy these luxuries.