- Provided updates to receivers about the driver’s ETA by email or phone calls- Adjusted the trip plans to lower the driving time and miles for truckers- Made appointments by phone, emails and online portals- Handled inbound calls from drivers with their ETAs or any issues that arises

• Responsible for verifying residential addresses and ensured maps were correct• Corrected any discrepancies with existing census data• Exhibited high levels of confidence when speaking either to families or individuals while answering all their questions in a clear, easily understood manner

• Maintained the books on accounts payable and accounts receivable using QuickBooks software• Entered daily accounting transactions and completed bank reconciliations• Printed reports and checks and filed employee’s paperwork to keep all data organized• Approached all work activities with deliberate focus to ensure that each task was completed correctly

• Responsible for unloading, moving and stocking freight which ranged from a wide variety of hard & soft lines of merchandise• Delivered an exceptional guest experience by engaging with every guest and prioritizing their needs first• Demonstrated the ability to think quickly on the spot to answer guest questions