•Played a key role in the successful transition and upgrade of Allegro systems, ensuring seamless integration and continued operational efficiency across multiple projects.•Streamlined data analysis processes by leveraging proprietary software to analyze large volumes of financial data, improving reporting accuracy and speed.•Developed automated systems to monitor real-time pricing information across various asset classes, enhancing decision-making efficiency for the trading team.•Ensured high-level accuracy in trade validation and reporting, reducing discrepancies and improving collaboration with traders across financial trading and marketing portfolios.•Delivered timely and precise trading activity metrics to management, supporting strategic decision-making with comprehensive data insights.•Strengthened internal risk controls by implementing robust procedures for trade entry, modification, contract validation, and limit monitoring, contributing to improved compliance with risk management policies.

•Played a pivotal role in maintaining the highest quality standards for VA Compensation and Pension reports, ensuring all new contracts received from the VA were met with exceptional accuracy and compliance.•Delivered accurate and timely VA Compensation and Pension reports, consistently adhering to both internal and VA quality standards.•Ensured all reports met rigorous internal and VA quality benchmarks, leading to enhanced trust and reliability in the company's output.•Supervised a team of quality analysts, fostering a collaborative environment that promoted continuous improvement and adherence to reporting standards.•Maintained strict confidentiality and integrity of veterans' medical reports, safeguarding sensitive information and contributing to overall compliance with privacy regulations.•Exceeded internal productivity goals on a weekly basis, consistently demonstrating efficiency and a commitment to operational excellence.

• Coordinate appointments for staff appraisers• Interview borrowers to retrieve information regarding property condition• Pull public records, previous appraisals, etc., for staff appraisers• Relay information to other loan departments regarding status of appraisals• Answer phones and communicate messages accordingly

• Supervise and time-manage tellers• ATM Custodian – Service and balance ATM daily• Cash Vault Custodian – Balance vault daily and order teller cash weekly• Handle all customer transactions and resolve customer service issues• Answer phones and communicate messages accordingly

• Handle all customer transactions and resolve customer issues• Balance cash drawer daily Escorted clients to appointments• Answer phones and relay messages