Catherine T. Email & Phone Number

Austin, TX, US

Round Rock, Texas, US

As the global senior program manager, I spearheaded a multi-year transformation and digitization effort that unified the sales and services organization onto the Dell Sales Application platform. This move streamlined seller experiences, bolstered customer and partner relationships, and significantly improved operational efficiency. I oversaw program.

Westlake, Texas, US

Led transformative digital initiatives for Schwab Advisor Services, notably addressing form issues with DocuSign, leading to a 50% reduction in sprint backlogs. Directed agile scrum teams to fortify components crucial for client experiences, executing a strategic roadmap for seamless integration and robust data availability. Collaborated closely with teams.

Toronto, ON, CA

Successfully oversaw the transition of the BMO Rewards Loyalty program to the MasterCard MRS platform, alongside launching new digital capabilities for customers. Achieved project completion within a year, aiming for significant cost reductions and projecting over $40 million in revenue benefits over five years. Additionally, led the integration project.

Toronto, ON, CA

Spearheaded a Finance transformation project, collaborating with diverse stakeholders across various lines of business. Implemented process changes that yielded substantial results within the initial 6 months of implementation: a remarkable 25% reduction in cycle time, alongside a notable 20% decrease in journal entries and overtime. Additionally, fostered.

Cincinnati, Ohio, US

Accountable for managing the P&L of the Canada cosmetics business, overseeing revenues of approximately $85 million and a marketing spend budget of $35 million. Recognizing an opportunity to optimize the category markdown and returns process, initiated a re-engineering project. Implemented rigorous control checks on returned products compared to customers'.

Cincinnati, Ohio, US

Spearheaded and innovated the pilot launch of a standard cost forecast work process and reporting system in Latin America, achieving remarkable success. This initiative paved the way for the widespread adoption of a similar process and reporting system across Asia, Europe, and North America, alongside the establishment of a new shared services service line.

Cincinnati, Ohio, US

Provided strategic leadership and oversight to global service centers in Costa Rica, the UK, the Philippines, and China, with a focus on Internal Controls, Audit, and SAP Security. Through targeted training, collaboration, and aligning objectives, significantly improved internal audit scores from 2 to 8 in just 2 years. Led a successful SAP security.

Cincinnati, Ohio, US

Led process improvement initiatives that significantly enhanced team efficiency. Achievements include boosting month-end balance sheet reconciliation scores from 80% to 99% and reducing delinquent accounts from 60% to 0% within the first 6 months of implementation.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.S.) Business Administration, Information Technology