Cyril Tattevin Email & Phone Number

Aix-En-Provence, Provence-Alpes-Côte D’Azur, France

Project Director – PMO – Transition Manager :- Project Teams management- Technical and Operational Risk Management- Process and Referential definition – industrialization & standardization of project methodology- Budget and Cost Management - Steering committee- Performance Analysis, KPI definition and continuous improvement- Transition manager : IT Teams, managed services- Audit : processus, methodology, skills- RFI, RFP : reinforcement, outsourcing..

Manosque

 Create from scratch an autonomous and strong Operations team. Select and Build Managed Services to secure RUN operations and to follow Group developpement and strategy, providing high quality service  Deploy and support the new worldwide ITSM portal and process (incident, request, change, knowledge). Manage and support all infrastructure technologies for Office and Stores in Europe (Workplace, SD-WAN...)

Real.Not (Adsn Group), Venelles

Service Management mission for "Real.Not" (ADSN subsidiary in charge of IT services for the french notaries) :- Manager of the ITIL consultants team- Set up ITIL Process (Incident, Problem, Change, Asset/Configuration, Service Strategy and Design) - Continuous improvement- ITSM platform management- Dashboard

Autoroutes Du Sud De La France, Avignon

Service Manager :o ITIL process management : change, incident…o Business Review with internal customer, action plan follow upo Dashboardo Budgets control (maintenance, investment, external ressources)o Work on service centers Vinci Autoroutes synergyPMO :o Creation of the PMO service to answer to the project needs (900m.d in 2009, 1800m.d in 2010, 3600m.d in 2011, > 4000m.d in 2012)o Management of the Build team (8 project managers, 8 technical experts et external teams)o Establish first capacity planning and project roadmapo Respect the ITIL v2 processo Project Portfolio Management solution deployment (MS EPM 2010)Network Manager :o New organisation involvement (ITIL)o Increase the quality of service call from 54% to 93%o Incident and scheduled cut management with our Telecom Providers clients.o Project management :* Monitoring solution* BlueCoat proxy deployment* Unified Communication Tools deployment

Activities :• Audit performing• Advice in network and system infrastructures• Advice in project management and organisation2009) Disaster Recovery Plan for the Autoroutes du Sud de la France (VINCI group) :• write the plan test• validate the scenarios of the unit tests• validate the recovery procedures• manage the project team, ensure the quality and the planning.2008-2009) IT strategy and comparative analysis of ERP market, Retail group (Mayotte)• Audit : System and network architecture, software cartography • Advice on specific developments, integrated software and ERP strategies.• First analysis of the needs and introduction to the ERP market (commercial, production, financial and human resources modules)

Indian Ocean

Management of 40 people : Helpdesk, Maintenance, Network and System Infrastructures, AS400 and JAVA Developments, Human Resources and Financial IT project leaders.Technical transformations :* Rebuilt the obsolete systems and network infrastructures of the group (Reunion, Mayotte, Madagascar, Maurice, Vietnam and Hong Kong)• Consolidate the main servers and optimise the maintenance of 700 workstations• Ensure an optimal management of the data and supervision of all our systems.• WAN review (more than 70 interconnected locations)• Windows Architecture (new domain, 200 workstation and NC migration)• AS400 Servers (consolidation of 20 AS400 servers on 2 main systems) • LAN review of our main locationsRetail and Software projects:• Roll-out of a new referencing and selling concept from the central purchasing to the shops.• Electronic Display• Migration from an electronic chip to a barcode royalty card • Roll-out of a full desktop publishing solution • New shops openings• Mobility solution for warehouses.Financial:• Significantly reduced the I.T. costs and optimised the investments.• Preparation and revision of the functional and investment budgets with the Finance Department.• Collaboration to the purchasing strategy, contracts writing and negotiations with suppliers.• Significant optimisation of costs and improvement of the global quality of service.• Writing of contracts and negotiations with all suppliers

Ville De Paris, Île-De-France, France

Mission realised through DEVOTEAM Service Company. Member and manager of the worldwide level 3 support team of the BNPP Market Data.Achievements:• Ensured the availability and maintenance of the 400 UNIX servers of the BNPP Market Data rooms.• Validation, roll-out and maintenance of the back office software at more than 30 locations.• Study and preparation of the TIBCO to RMDS back office migration of 80 servers and 200 workstations.Sector: Market Data

Paris Et Périphérie

Followed 18 months (6 month periods) of apprenticeship during my engineer training in a development and integration team.Achievements:• Developed C and UNIX scripts to transform data before sending it to spoolers and high speed production printers.• Provided Level 2 support and training to the users on our software.• Followed the 3 years reform project of the printing center of the CETELEM Sector: High volume printing

Engineer'S Degree, System And Network

System and Network engineer school in apprenticeship for 3 years (6 months / 6 months)

Administrator Degree, Telecom And Network