O. Edward Langley Email & Phone Number

Jacksonville, Florida, United States

Daily activities include:IT Staffing Service, Disaster Recovery, Managed Services, Infrastructure Management, Web Hosting and Design, Server and Network Management.PC and Laptop repairs and configurationHome network setupDesign and maintain websites for customers.

ABM AMRO Working as Desktop Technician supporting Windows 2000 and Windows XPSupported applications include Citrix, Mainframe, Lotus Notes and MS Office AllDesktop and Laptop support for over 300 usersCreated and managed Inventory Database using Microsoft Access.Assist IT Team Manager with day to day team operations.Created and maintained Backups on all critical machines using V2i Protector.Some project management duties.

ABM AMRO Working as Desktop Technician supporting Windows 2000 and Windows XPSupported applications include Citrix, Mainframe, Lotus Notes and MS Office AllDesktop and Laptop support for over 300 usersCreated and managed Inventory Database using Microsoft Access.Assist IT Team Manager with day to day team operations.Created and maintained Backups on all critical machines using V2i Protector.Some project management duties.

Desktop and Laptop repairs and configuration. Database creation and maintenance.

Contractor at TekSystems and working at several company clients site as desktop technician.

including Hardware Break/Fix for over 2,500 Servers and 20,000 users. Supported users on Windows 95, Windows NT, MS Outlook, MS Exchange and Office 95/97, Netscape and Internet Explorer. Supported Unix Workstations and Printers. Hardware Break/Fix included direct communication with Sun, Polaris and other manufacturers of Unix workstations and servers.

including Hardware Break/Fix for over 2,500 Servers and 20,000 users. Supported users on Windows 95, Windows NT, MS Outlook, MS Exchange and Office 95/97, Netscape and Internet Explorer. Supported Unix Workstations and Printers. Hardware Break/Fix included direct communication with Sun, Polaris and other manufacturers of Unix workstations and servers.

Worked as end user desktop technician supporting both the Itasca and Roselle, IL locations. PC and Laptop repairs and configuration, system reimageing and replacing backup tapes on the servers.

Worked as a PC technician supporting over 150 users independently.Responsible for the Itasca and Roselle, IL locations.Setup and configured new and used Sony, HP and Dell Desktops, Laptops and PrintersLeft Illinois and moved

Worked as a PC technician supporting over 150 users independently.Responsible for the Itasca and Roselle, IL locations.Setup and configured new and used Sony, HP and Dell Desktops, Laptops and PrintersLeft Illinois and moved

Started as a contractor from TekSystems performing user support and later hired on as an employee by Comdisco. Desktop Support and team lead of several technicians.

Led team with troubleshooting PC Hardware and LaserJet printersInstalled and supported Novell Client32 Software.Continued working at Comdisco until company went out of business in 2002

Led team with troubleshooting PC Hardware and LaserJet printersInstalled and supported Novell Client32 Software.Continued working at Comdisco until company went out of business in 2002

Working as a PC technician supporting PC's, Printers and Software.Hired as an employee by

Working as a PC technician supporting PC's, Printers and Software.Hired as an employee by

Supported over 1,500 users on Windows 3.1, Windows 95, MS Outlook, MS Exchange, Office 95, Office 97, Novell NetWare 4.10, NWAdmin and Desktop Management. Also supported LaserJet and Dot Metrics Printers. Some floor tech support for users.

Supported over 1,500 users on Windows 3.1, Windows 95, MS Outlook, MS Exchange, Office 95, Office 97, Novell NetWare 4.10, NWAdmin and Desktop Management. Also supported LaserJet and Dot Metrics Printers. Some floor tech support for users.

Worked with corporate sales accounts. Preparing quotes and making the final sale to customers on Desktop PC's, Laptops, Servers, Network Solutions, and Training.Work with established accounts as well as opening new corporate and Government accounts in the area.

Worked with corporate sales accounts. Preparing quotes and making the final sale to customers on Desktop PC's, Laptops, Servers, Network Solutions, and Training.Work with established accounts as well as opening new corporate and Government accounts in the area.

Started my career in New York in sales as a sales trainee then moved on to sales representative. Promoted and transferred to the Chicago area as a sales supervisor, then account manager on specific accounts, then sales manager where I managed over 15 representatives. Later, promoted to retail sales specialist and then to the computer industry. Retired from Nabisco in 1995 where I started a new career.

Managed eleven Sales Representatives and ten Merchandisers covering metro Chicago, including West and South West Suburbs. Responsible for sales averaging $1,100,000.00 per four week period. Also responsible for the interviewing and hiring of the sales force when needed and the ongoing training and evaluation. Conduct sales and strategy meeting every four weeks with high emphasis on sales strategy and communication skills. Generate weekly reports and conduct semiannual and annual performance reviews of my sales team members. Set-up and trained office personnel on computers and software.

Managed eleven Sales Representatives and ten Merchandisers covering metro Chicago, including West and South West Suburbs. Responsible for sales averaging $1,100,000.00 per four week period. Also responsible for the interviewing and hiring of the sales force when needed and the ongoing training and evaluation. Conduct sales and strategy meeting every four weeks with high emphasis on sales strategy and communication skills. Generate weekly reports and conduct semiannual and annual performance reviews of my sales team members. Set-up and trained office personnel on computers and software.

Calling on and selling Nabisco products and promotions to major chain headquarters accounts in the Chicago area.

Calling on and selling Nabisco products and promotions to major chain headquarters accounts in the Chicago area.

Supervised, trained and evaluate Sales Representatives in the Chicago; Calling on retail outlets selling and merchandising Cookies and Crackers in major supermarkets in the New York area.

Supervised, trained and evaluate Sales Representatives in the Chicago; Calling on retail outlets selling and merchandising Cookies and Crackers in major supermarkets in the New York area.