Training And Documentation Coordinator
Current- With three years of experience as a Service Desk Trainer, I have developed a high level of expertise in providing training on various programs, including:
- SAP
- Ring Central
- WebEx
- FreshService
- Fresh Chat - I trained chatbots using Freshchat to assist employees with their inquiries, further contributing to a seamless help desk experience.I have a proven track record of conducting effective training sessions.