• Educate students on Deaf Culture throughout the teach courses and created programs where they can immerse themselves within the Deaf community• Teach American Sign Language (ASL) I to students• Design lesson plans with assignments, exams, and quizzes focusing on receptive and expressive skills• Evaluate ASL and Deaf Culture learning outcomes the purpose of understanding culture sensitivity, language culture and making a positive impact on the community• Use True Way ASL (TWA) curriculum

• Evaluate and review candidates’ application based on experience, fluency, and motivations for Screenings• Design training and preparation procedures for evaluators and screening applicants• Train Evaluation team on how to assess and evaluate candidates’ knowledge, interpreting skills, and how Screening functions• Coordinate and manage Screening schedule with 30 Evaluation team members and service requests of ASL interpreters and CART providers• Investigate and implement modern technologies and processes to convert the out-of-date Screening system• Increase the number of candidates, new evaluators, candidates, and trainers through recruitment and outreach• Create and edit videos for Performance Screening and website and vlogs for Screening announcements• Devise surveys to collect data for the Screening and the Screening redesign

• Recruit, interview, and hire mentors• Screen applicants for the mentor: set up interviews, conduct background checks on prospective employees• Manage all human resource legal document including, new hires, employee contracts, and corporate policies andprocedure• Develop human resources policies and procedures• Implement effective human resources policies to ensure all practices comply with labor and employment regulations• Train mentors on mentorship, diversity, equity, and inclusion practices to provide the best mentorship to the customers• Strategize on recruitment methods, development plans, and retention plan for our mentors and clients• Provide support and customer service to mentors and customers• Formulate mentor and customer surveys related data to assess approaches and practices to ensure employee and clientretention• Coordinate meetings with team members

• Educate students on Deaf Culture throughout the teach courses and created programs where they can immerse themselves within the Deaf community• Teach American Sign Language (ASL) I,II and III to students• Design curriculum and lesson plans with assignments, exams, and quizzes focusing on receptive and expressive skills• Evaluate ASL and Deaf Culture learning outcomes the purpose of understanding culture sensitivity, language culture and making a positive impact on the community

• Responsible for the administration of all activities related to the human resource department: recruit, interview, and select new hires• Provide management and employee training courses in a variety of areas such as safety, performance review, and sexual harassment• Supervise and train over 50 staff to ensure compliance with event management policies and office operations as well as Student Union functions (emergency evaluations, building maintenance, and customer services)• Restructure the Activities Information Department into a mobile office while maintaining complete services• Manage payroll operations for all staff• Administer and evaluate the background check (CORI) for student groups when working with minors• Implement and facilitate student organization training and workshops on leadership, diversity, international travelemergency protocols, as well as culture and safety training• Consult and guide over 500 student groups in the planning and execution of events in campus spaces• Manage and oversee over 150 reservation requests of campus performance spaces• Redesign and rebrand Boston University Scarlet Safewalk department to improve safety and reduce incidents on campus• Plan large-scale office-sponsored programs, including social events and concerts such as Weeks of Welcome• Oversee and advise a national global student organization with five chapters• Collaborate with Global Programs to design and implement the Site Assessment Checklist for international trips• Connect cross-departmentally to support event management programming policy and procedure

•Guided students throughout their undergraduate careers and serves as an important contact for each mentee• Supported mentees to develop their service plans, discusses monthly service experiences, and concludes the semester byreviewing mentees’ reflective evaluations• Met twice a year as a group, and holds informal get-togethers with mentees to build meaningful andlong-lasting relationships

• Fostered students to pursue self-exploration through discussions, assignments, and class field trips• Developed syllabus for the First-Year class to meet the learning outcomes of academic, intellectual, and social needs of thestudents• Coached a Student Peer Mentor• Maintained a safe learning environment where students are able to express themselves freely without any judgment

• Create Prompt Script • Organize and round up performers and coordinators for the play production• Handle technology, props, stage sets, lighting systems, and sound equipment• Design the scoring criteria on ASL and creativity for the judges• Collaborate with the team members with logistics such as scheduling, planning and recruiting

-Teach American Sign Language (ASL) II to hearing students-Evaluate, provide feedback, and grade the assignments, exams, and quizzes focusing on their receptive and expressive skills-Post weekly news about Deaf culture and assignments-Host monthly virtual office hours with the students-Establish and maintain cooperative working relationship with students, parents, and schools-Manage the VHS learning platform and ensure that information is accurate and links functioning

• Instruct and mentor families on Deaf Culture, resources, and programs for their children so they can integrate into the Deaf community• Teach American Sign Language (ASL) to the families of all ages and background levels• Develop curriculum and its lesson plans for the families based on their pace and for them to be able to communicate withtheir Deaf or Hard-of-Hearing family member• Assess ASL and Deaf Culture learning outcomes such as integration with the Deaf community and ability to excel after those tutoring sessions

• Interviewed, hired, trained, and supervised work–study student assistants each semester.• Compiled financial and evaluation data and maintain relevant databases.• Coordinated special projects such as center publicity and preparation of various newsletters, publications, and center web.• Scheduled and coordinated meetings, staff and consultant travel, conferences, webinars, and interpreting services for staff and external partners.• Communicated on substantive matters with Regional Interpreter Education Centers, external stakeholders and internal University departments.• Served as primary initial contact for the National Interpreter Education Center and National Consortium Interpreter Education Centers.

• Consulted with organization’s growth and development on topics of interpreting, deaf culture, professional development, event coordination and community involvement.• Served as a mentor for the executive board of the Interpreting Club Northeastern University (ICNU) and a liaison between executive board and the Program Director.• Advised and counseled on proper procedures and guidance in organization and event purpose.• Ensured our compliance to University policies and procedures including Human Resources Management Administrative Manual, Campus Activities Policies and Procedures, and Code of Student Conduct and Student Activities and Leadership Resource Guide.

• Recruited for and promote the College Student Development (CSDC) program by participating in Northeastern University open houses and communicating information about the program when attending national and regional conferences.• Scheduled and conducted on campus and phone interviews with College Student Development candidates.• Maintained the Admission email account including contacting prospective students, responding to inquiries in a timely manner, and providing support to candidates as they are accepted to enrollment for the next year. • Monitored the application database system on a regular basis to check for new applicants and outreach them via email; track applicants’ application status and materials.• Provided scheduled campus tours/meetings and phone calls with people interested in the CSDC program.

•Assessment and program planning on MIT L.E.A.D leadership development program.• Designed Beaver Leadership Spotlight for student and student organization recognition in MIT community.• Advised student organizations, campus events and leadership workshops and MIT Events Committee on Fall and Spring Weekend events• Served as a member of the planning committee for campus events such as Charm School, Multicultural Conference (MC^2), and the Student Leader Awards.

• Directed strategic planning of social media advertising with blogs, press release, newsletters and networking. • Developed, managed, and implemented key marketing elements including advertising, media, promotions, and press release to targeted audience.• Drove campaign from inception to completion, including coordinating a detailed business plan and attendance forecasts with vendors and external partners on booth exhibitions and marketing activities.

• Coordinated with vendors and clients concerning with reservation charges.• Conducted accurate and organized financial minutes such as billing cycle, biweekly invoices, daily deposits, purchase orders, refunds, and invoice adjustments.• Revamped a budget forecast system to improved accuracy, which reduced account allocation errors by 88%.• Categorized revenue statements and billing reconciliation reports to reduce clerical errors by 26%.• Managed ledger and aging reports, as well as account records, including payment statuses, unapplied deposits and dispute cases.

• Initiated a performance project within a budget of $200 dollars.• Managed a charity event earning over $500 for the Peace Hope organization.• Arranged audio & visual devices and presentation displays. • Scheduled theater rehearsals and documented the minutes during the meetings.• Established a budget for room reservations, supplies and promotion

• Oversaw financial department in purchase orders, budget modifications, chargebacks, detail trial balance, income statements and monthly & quarterly reports.• Managed high-volume accounts for merchandise, supplies, products, and services in a deadline-driven environment. • Collaborated with vendors and contractors to ensure that insurance liability forms and standard agreements are in accordance with legal requirements and company policies & procedures.• Simplified the budget system to meet quality and accuracy standards that led to 20% reduction in clerical errors.• Reduced work-related accidents by 44% from last year by leading workshops on safety hazards for Maintenance and Facility Departments. • Handled customer inquiries, complaints, billing questions and payment extension/service requests.

• Devised a marketing project within budget to establish a presence through social media tools and college websites about the conference.• Ability to communicate on various levels with students, speakers, college staff and vendors. • Launched a successful public awareness campaign through word–of-mouth and mass emails on campus.• Recruited over 100 attendants.