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I am a results-oriented organizational development professional with 25+ years’ experience, specializing in organization change management. I use a strength-based approach to build internal change capability that empowers organizations with change management self-reliance. I am skilled in organizational culture assessment to help shift norms and behaviors to support transformation efforts. I have worked in both internal management and external consulting capacities, and am currently an OD Consultant at Civility Partners Inc.Specialties: Organizational Change ManagementOrganization Culture ChangeIntegrated Strategic ChangeOrganization & Work DesignAppreciative InquiryLeadership DevelopmentTalent ManagementTraining/Instructional Design
Aviatrxx Llc
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Co-Founder And PrincipalAviatrxx Llc Nov 2022 - PresentA woman-owned consulting practice specializing in building internal organizational change capability. We help empower organizations to drive change from within, from project-level to enterprise-level, for maximum self-reliance. Visit our website at www.aviatrXX.com for a summary of our projects.
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Od ConsultantCivility Partners, Inc. Jan 2024 - PresentCivility Partners is committed to helping your organization meet its goals by partnering with you to develop and deliver systemic solutions to negative workplace behaviors. We will partner with you to build a positive and healthy work environment so your employees can thrive.
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PrincipalBirch Tree Consulting Mar 2022 - Jan 2024Specializing in enterprise change management, organizational culture change, and organization design. Certified in Prosci ADKAR Methodology, Human Synergistics Culture Assessment, Myers-Briggs, Firo-B, DiSC, 5 Behaviors of a Cohesive Team, and Franklin Covey Speed of Trust.
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Manager, Organizational Change ManagementHyundai Capital America Apr 2015 - Mar 2022Irvine, Ca, UsLed the Organization Change Management (OCM) Center of Excellence (CoE) and managed the OCM Certification training and internal consulting practice. Served as OCM lead and coach on organizational change management projects across departments. Worked with Talent Management and Organizational Effectiveness team on Organizational Design, Leadership Development, Organization Culture, and Organizational Development efforts. -
Senior Consultant, Process InnovationHyundai Capital America Dec 2011 - Apr 2015Irvine, Ca, UsInternal consultant, utilizing expertise as Six Sigma greenbelt, to drive Business Process Management, innovation and process change throughout the organization, including front-end and back-end call center teams. Identified and executed solutions for cross-functional initiatives focused on sustainable business improvements impacting the areas of productivity, efficiency, quality and compliance.
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Manager, Legal Operations & Kaizen CoachToyota Financial Services Sep 2004 - 2011Served as chief of staff for General Counsel's office. Oversaw all aspects of law department operations. Acted as internal organizational and change management consultant and Kaizen coach. Supervised six professional staff and served on leadership team with shared responsibility for overall department management.
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Adjunct Professor, Cross Cultural ManagementPepperdine University, Graziadio School Of Business & Management 2004 - 2010Developed and delivered curriculum in the Executive MBA program; preparing business students for international assignments.
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PrincipalBirch Tree Consulting Jun 2001 - Sep 2004•Designed employee retention strategy for a 150-person in-bound call center experiencing a 51% turnover rate using future search and appreciative inquiry methodologies. Process outcomes included work design and leadership practice changes, resulting in a 12% increase in employee commitment and a 7% increase in constructive culture.•Conducted ethnographic research and analysis for Context-Based Research Group: 1) Herman Miller’s “Great Places to Work” study—recruited/interviewed Patagonia, University of Toyota, County of Riverside, Boeing, City of Hope, Nissan Design; 2) General Motors’ market research study in preparation for launch of new luxury vehicle.•Partnered with Dannemiller-Tyson Consulting on first phase of large-scale education system transformation initiative in major Northwest U.S. city.
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ConsultantNissan North America 1999 - 2001Yokohama-Shi, Kanagawa, JpManaged both small- and large-scale cross-functional projects, including information system implementations, system audits, department merger, and vendor rationalization. •Directed cross-functional, technology project; implemented integrated case management, document management, and records management systems. Project completed on schedule, within budget, and with minimal productivity loss at cut-over. Efficiencies gained resulted in a savings of $300,000 in staffing costs in the first 18 months and in vendor discounts exceeding $700,000.•Developed and implemented a comprehensive, two-year change management strategy to merge and consolidate three independent legal staff functions. Process resulted in integration of electronic and paper records, information systems, processes and facilities leading to cost savings and increased efficiency and productivity. -
Manager, Legal OperationsNissan North America Oct 1990 - Jun 1999Yokohama-Shi, Kanagawa, JpOversaw all aspects of department operations with accountability in the areas of budget planning and analysis, information systems, accounting services, records management, purchasing, law library and supplier management. Supervised group of 16 professional staff. Served on management committee with shared responsibility for strategic planning and overall division management.•Successfully managed operating expenses within $14 million budget for over 9 years. •Upgraded case management system to include electronic interface to Risk Management department resulting in $35k savings in staffing costs and $2 million savings in outside adjustor costs over 3 years.•Supervised purchasing negotiations achieving $70k in online research volume discounts in 24 months, 20% annual savings in temporary staffing costs over 3 years, and $56K savings through efficiencies gained by outsourcing law library management.
Connie Thornton-Reed Skills
Connie Thornton-Reed Education Details
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Pepperdine Graziadio Business SchoolOrganization Development -
San Diego State UniversityCultural Anthropology
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Columbia UniversityCultural Anthropology
Frequently Asked Questions about Connie Thornton-Reed
What company does Connie Thornton-Reed work for?
Connie Thornton-Reed works for Aviatrxx Llc
What is Connie Thornton-Reed's role at the current company?
Connie Thornton-Reed's current role is Co-Founder and Principal, AviatrXX, LLC.
What is Connie Thornton-Reed's email address?
Connie Thornton-Reed's email address is co****@****ota.com
What is Connie Thornton-Reed's direct phone number?
Connie Thornton-Reed's direct phone number is +131056*****
What schools did Connie Thornton-Reed attend?
Connie Thornton-Reed attended Pepperdine Graziadio Business School, San Diego State University, Columbia University.
What skills is Connie Thornton-Reed known for?
Connie Thornton-Reed has skills like Change Management, Organizational Development, Strategic Planning, Team Building, Leadership Development, Business Process, Process Improvement, Performance Management, Business Process Improvement, Management Consulting, Continuous Improvement, Kaizen.
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