Carla Thurber Email & Phone Number

• Enter monthly pricing data in multiple platforms
• Manage Sales Orders/Purchase Orders from outlets
• Correct pricing errors, revise data
• Collect and submit paperwork for outlet set-up
• Collect historical data from outlets and summarize data
• Summarize contract information

• Deciphers and evaluates Medicare billing appeal requests of varying quality, following stringent procedures and policies.
• Prepares electronic case files for MD team evaluation, rejects invalid requests, and quality checks sensitive patient information to prevent errors.
• Trains team members to handle increasingly complex cases.
• Enters case information from multiple sources in a proprietary database.
• Resolves questions, learns new processes and procedures, and performs multiple audits on cases.
• Specializes in high-volume, complex, and high-priority cases.

Bellevue, Washington, United States

• Updated Microsoft Excel spreadsheets, made corrections, and followed up on payroll and invoicing. requirements of 15+ W-2 or 1099 consultants for monthly billing activities.
• Onboarded and off-boarded employees with payroll solutions processors.
• Upheld website currency (light use of WordPress) with the Marketing team.
• Created, processed, and amended client service agreements and templates.
• Managed vendor relationships.
• Corrected and maintained CRM records and consultant credentials.

San Ramon, California, United States

• Prepared electronic files of construction industry materials-inspection projects using multiple systems and software.
• Updated Occupational Safety and Health application information in FileMaker Pro for healthcare-specific orders.
• Data entry of Preliminary Notices with an established vendor.
• Collaborated with project managers, schedulers, billing specialists, executives, and customers.
• Solved problems and adjusted setup details throughout the project.
• Processed and followed up on contracts, accepted proposals, and client purchase orders.

San Ramon, California, United States

• Gathered and processed organ transplant data from regional transplant hospitals.
• Processed organ and tissue donor family experience surveys and referred concerns to advocate counselors.
• Created charts of survey data.
• Edited information and coordinated ongoing, sensitive communications with donor families.
• Created photographic memory cards to honor donor patients.
• Perform weekly audits of database entries by field personnel.

Oakland, CA

• Relayed custom print requirements and details to accurately produce printed marketing materials.
• Maintained checklists, vendor proofs, and previous order documentation to ensure consistent re-orders.
• Communicated the intricacies of offset vs digital printing to achieve successful sales of custom jobs.
• Evaluated and selected print vendors with the highest quality, customer service, and production capability while negotiating the best pricing.
• Placed orders, monitored progress, and coordinated the delivery of projects.
• Prepared and approved payables while ensuring customer and vendor satisfaction.

Alameda, CA

• Evaluated MRI and CT test scans for conformance to proprietary scanning protocols.
• Confirmed that technologists could adhere to quality standards so that scans were usable.
• Notified surgeon and imaging center staff when patient scans did not meet standard and could not be used.
• Coordinated schedule changes to accommodate additional scanning.
• Developed relationships with surgeon’s staff, sales representatives, executives, and customer service teams.
• Transcribed WebEx meetings with Stryker, FDA, and BSI representatives during multi-day quality audits.