Charles Keusters Email and Phone Number
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An energetic, highly adaptable, creative, dependable, service-oriented and organized hospitality professional with excellent communication and leadership skills, as well as a strong analytical background and international experience that thrives on challenging, detail-oriented work.
Casa De Campo Resort & Villas
View- Website:
- casadecampo.com.do
- Employees:
- 440
-
Director Of OperationsCasa De Campo Resort & Villas Dec 2018 - PresentLa Romana, Dominican Republic -
Food & Beverage DirectorCasa De Campo Dec 2014 - Nov 2018La Romana, Dominican Republic• Manage and oversee all F&B Operations within the leading luxury resort of the Caribbean in an area extending 27 km2. Outlets include 7 restaurants, 12 bars, extensive banqueting operations, villa catering services and more. Oversaw a staff of 600+ in service, bars, kitchen and stewarding departments. • Spearheaded a conceptual overhaul of all F&B services available at the resort that involved but was not limited to:• Brand development, design, construction and opening of MINITAS Beach Club & Restaurant, an all-day oceanfront beach club with pool cabanas, private dining gazebos and restaurant.• Design, construction and opening of SBG Casa de Campo at the Marina of Casa de Campo, a modern, international cuisine, oceanfront food-entertainment concept.• Design, construction and opening of Pubbelly Sushi Casa de Campo, a high-end interpretation of the popular Miami-based restaurant.• Defined clear concepts for existing restaurants and created specific Guest Experiences for each thoughtfully and purposefully making specific choices regarding music, menu design, dishware and equipment.• Planned, coordinated, supervised and, in some cases designed, execution of various large-scale events such as: Latin American Amateur Championship 2016, Casa de Campo Food & Wine Festival, Flavors of the World: A Gastronomic Journey by Casa de Campo, and various concerts with internationally renowned artists.• Actively involved in negotiating agreements with local beverage distributors, meat-product importers, and internationally recognized brands such as Perrier-Jouët, Evian-Badoit, Moët & Chandon, Acqua Panna and San Pelegrino that generated significant cost-saving and/or strategic partnerships that benefited the commercial positioning of Casa de Campo brand. -
F&B Manager At Paradisus Palma RealMeliá Hotels International Jan 2014 - Dec 2014Punta Cana, Dominican Republic• Managed all-inclusive F&B Operations at Paradisus Palma Real and The Reserve at Paradisus Palma Real for 16 restaurants, 14 bars, 24h complimentary room service, mini-bars, banqueting services (2,000 square meters of conference facilities and events of 1,000+ attendees) and a staff of 400+.• Oversaw and coordinated a re-distribution of the culinary concepts and outlets of the resort. This included the planning and opening of an innovative, market-style buffet with 9 show-cooking stations and seating capacity for 396 guests.• Designed and implemented a new Latin-fusion and Peruvian à-la-carte restaurant brand concept.• Improved beverage sales by 41% versus last year and exceeded budgeted sales by 26% as of September 2014. Overall, increased department sales results by 13% versus previous year. • Achieved AAA “Four Diamond” recognition for fine-dining restaurant Passion by Martín Berasategui at Paradisus Palma Real. -
Assistant F&B Manager At Paradisus Punta CanaMeliá Hotels International Apr 2013 - Jan 2014Punta Cana, Dominican Republic• Assisted with management of all-inclusive F&B operations for 13 restaurants, 8 bars, 24-hour complimentary room service, banqueting operations and a staff of 300+.• Opened the fine-dining restaurant “Passion by Martín Berasategui at Paradisus Punta Cana.” Responsible for hiring, training, supervising and maintaining a high level of guest service.• Obtained TripAdvisor 2013 Certificate of Excellence and achieved #1 restaurant ranking on TripAdvisor in the Punta Cana area for Passion by Martín Berasategui at Paradisus Punta Cana.• Introduced a new design for hotel’s premium wine list. -
Maître At Innside Madrid HotelsMeliá Hotels International Jan 2013 - Mar 2013Madrid Area, Spain• Managed and supervised all F&B outlets and operations (breakfast, lounge bar, room service, mini-bars, and banqueting services) of the Innside Madrid Génova and Innside Madrid Luchana hotels.• Coordinated all pre-opening and opening activities for F&B outlets and operations. -
F&B Supervisor At Me MadridMeliá Hotels International Apr 2012 - Jan 2013Madrid Area, Spain• Supervised daily operation of all F&B outlets including à-la-carte restaurant, lounge bar, outdoor terrace café, rooftop bar, and room service. • Managed a staff of 25 bartenders, bar backs and waiters. Responsibilities included shift hand-over, verifying restaurant and bar set-up, daily staff briefing, coordination of operation during shift, clean-up, employee training, ensuring customer satisfaction, and managing customer complaints.• Responsible for scheduling, end-of-month inventories, S&P development and implementation, purchasing, cost control, event organization and preparation.• Participated in the pre-opening Task Force for two new INNSIDE by Meliá hotels in Madrid, Spain. -
F&B Management Trainee At Me MadridMeliá Hotels International Jul 2011 - Jan 2012Madrid, Spain -
Associate AnalystNera Economic Consulting Jul 2009 - Jun 2010White Plains, Ny- Performed economic analyses of market definition, competitive effects, entry and efficiencies in connection with work on proposed mergers and joint ventures.- Developed realistic, market-based “but-for” scenarios in order to determine damages in connection with infringement and breach-of-contract claims involving patents. - Developed data cleaning, organization, and analysis programs in Excel and Stata for data files containing up to a billion observations. - Analyzed thousands of pages of legally filed documents and depositions, often under tight time constraints, to assist in framing argument for expert report. - Researched company and industry data and qualitative information using Factiva, Econlit, Snapdata, and others. - Created “backup books,” that supported each assertion and analysis method presented in expert report. -
Research AssociateNera Economic Consulting Jul 2008 - Jul 2009 -
Chemistry Teaching AssistantHaverford College Aug 2005 - May 2008 -
Admissions Office InternHaverford College Jan 2005 - May 2008
Charles Keusters Skills
Charles Keusters Education Details
-
Hotel Revenue Management Certificate -
Financial Management Certificate -
Les Roches MarbellaPost-Graduate -
Economics
Frequently Asked Questions about Charles Keusters
What company does Charles Keusters work for?
Charles Keusters works for Casa De Campo Resort & Villas
What is Charles Keusters's role at the current company?
Charles Keusters's current role is Director Of Operations at Casa de Campo Resort & Villas.
What is Charles Keusters's email address?
Charles Keusters's email address is ct****@****ail.com
What is Charles Keusters's direct phone number?
Charles Keusters's direct phone number is +180972*****
What schools did Charles Keusters attend?
Charles Keusters attended Cornell University, Cornell University, Les Roches Marbella, Haverford College.
What skills is Charles Keusters known for?
Charles Keusters has skills like Hospitality, Food And Beverage, Hotels, Research, Restaurants, Cost Control, Tourism, Hospitality Management, Microsoft Office, Data Analysis, Stata, Micros.
Who are Charles Keusters's colleagues?
Charles Keusters's colleagues are Silvana Bernardo Dos Santos, Daniel Hernandez, Liliana Florentin De Valdez, Waldo Cruz Peralta, Victor R Rodriguez, Jabnia Guerrero, Maria Tavares.
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