Carmen Torres, Shrm-Cp, B.S. Email & Phone Number

⎯ Participating in Workday implementation training to learn key skills as they relate to HCM fundamentals, tenant set up, and organization structure.⎯ Developing foundational skills in Workday HCM, HR, business analysis, and internal business consulting/communication to improve professional abilities.⎯ Collaborating with team members on projects to apply.

Orlando, Florida, United States

⎯ Facilitated the comprehensive update of 1,100 job profiles and descriptions to support the City of Orlando's transition from NEOGOV to Workday Recruiting.⎯ Collaborated closely with the Compensation Manager and Employment & Testing Manager to ensure job descriptions’ accuracy, clarity, and compliance with federal laws, local laws, and Florida Statutes. ⎯.

Orlando, Florida, United States

⎯ Assisted in the development of HR policies and procedures for a military simulation company of approximately 100 employees.⎯ Aided the Senior HR Manager and HR Generalist II in onboarding 5 new hires on their first day. Ensured a smooth and welcoming experience for new hires that consistently received positive feedback.⎯ Maintained the HR manual, keeping.

Orlando, Florida, United States

⎯ Recorded minutes at weekly Panhellenic Council meetings and biweekly Diversified Greek Council meetings. Delivered oral presentations at each meeting to share news, events, and updates with both councils.⎯ Represented Panhellenic Council at Diversified Greek Council events to promote cross-council relations and diversity, equity, and inclusion (DEI).

⎯ Spearheaded the full lifecycle of 6 social media campaigns for Acer and Yelp within Salesforce; responsibilities included talent outreach, contract negotiation, product alignment, content approval, client interaction, & comprehensive reporting.⎯ Translated complex campaign data from Salesforce into 10 actionable reports for Acer, Yelp, and T-Mobile.

⎯ Sourced and outreached to social media influencers and celebrities for placement into Instagram, Twitter, YouTube, and LinkedIn marketing campaigns.⎯ Utilized excellent writing skills to pitch over 150 talent options to clients such as Samsung and Square, aiding them in selecting ambassadors for 15 campaigns.

Orlando, Florida, United States

⎯ Hired, trained, and developed 10 new employees to ensure excellent customer service.⎯ Coached sales teams at two retail locations to facilitate transition to COVID-19 guidelines.⎯ Delivered weekly sales and merchandising reports to district management.⎯ Developed retail visual merchandising analysis that was circulated to all local store locations by.

Orlando, Florida Area

⎯ Enhanced customer satisfaction and achieved retail sales goals through extensive product knowledge.⎯ Contributed to a positive team environment while tracking product trends and sharing insights with customers.

⎯ Wrote the organization's first employee handbook and training manual.⎯ Tracked Google Adwords performance to refine SEO and marketing strategies.⎯ Managed large-scale community events and facility operations.

Orlando, Florida Area

⎯ Consulted entrepreneurs on website user experience (UX), logo design, and brand identity. ⎯ Attended all business and marketing training provided to entrepreneurs.⎯ Designed promotional flyer for annual pitch night.

Orlando, Florida Area

⎯ Launched and maintained company social media pages on LinkedIn, Instagram, Twitter, and Facebook.⎯ Developed creative and engaging content for company social media pages using Canva and Photoshop.⎯ Tracked, analyzed, and reported company landing page metrics by utilizing insights from Google Ads and Clickfunnels.