Serves the various needs of three faculty members by providing a wide range of expert clerical and technical support. Assists with correspondence, media requests, and manages calendars. Processes paperwork and timesheets for Research Assistant and Fellows. Coordinates travel, symposia, conferences, and lectures. Reconciles expenses, issues reimbursements, and monitors faculty budgets. Creates and maintains Canvas site for every course, and performs a variety of research for each faculty's disciplines.Queer Employee Resource Group member and representative for the Harvard Kennedy School.HUCTW Union Representative.

Assists customers with all matters and inquiries concerning going on an educational tour.Serves a liaison across departments supporting all aspects of the business. Responsible for department scheduling. Handles calls from Spanish speakers.EF Brand Ambassador - serve as company representative at official and social events.Spanish instructor level 1

Involved in all aspects of the study abroad process at Rollins College.Supervises efficient day-to-day front desk operation, ensuring all visitors are greeted and directing inquiries according to their needs.Hires, trains and oversees and a group of student workers and disseminates tasks as necessary.Advises, informs, and briefs students, staff, and faculty regarding academics, policies and procedures to ensure successful study abroad programs.Manages and reconciles over thirty-five budgets with revenues of over two million dollars.Involved in website strategy, social media, and creates publicity to promote study abroad programs.

Oversaw the operational duties of the education department. Maintained student's records, files, database and the department website. Monitored expenditures, processed reimbursements, assisted with travel arrangements and reconciled departmental budget. Supervised work study students and assigned them duties according to departmental needs. Counseled students on their progress through the program, advised on requirements and placed them in their internships with Orange & Seminole counties.

Processed and evaluated the academic records of students seeking admission, transfer, readmissions, teaching certification and continuation of graduate studies in art. Recruited and advised prospective students on the admissions process and gave tours of the facility. Monitored student enrollment in the program and maintained academic database to track student progress. Processed agreements and new hire paperwork for assistantships. Served as liaison between various departments and colleges.

Support and assist Cast Members and Managers to achieve daily, weekly and monthly goals of collecting research data through surveys of guests on a variety of topics across the property. Ensure high quality data collection and maintain confidentiality. Model and provide superior guest service through ‘The Basics.’ Disseminate essential and accurate information to the Cast. Member of the Dream Squad as part of The Year of a Million Dreams. Responsible for maintaining sweepstakes integrity and ensuring proper rules were followed during prize distributions. Ensuring customer service satisfaction and enjoyment.

Counseled prospective applicants, parents and teachers from around the world on the undergraduate admissions process. Greeted, assisted and offered superior service all visitors to the college. This position required a meticulous knowledge of all aspects of the admissions process in order to give accurate information to all callers, visitors and alumni. Multitasked a variety of responsibilities. Coordinated the overnight hosting program. Administered, answered and disseminated all incoming e-mails to the admissions office. Oversaw payroll within department. Assisted with training of new employees. Supervised mail operation for the admissions office: processed, filed and managed confidential documents. Served as interim supervisor during the supervisor's medical absence and worked as deputy department supervisor. Also assisted with various office duties on an as-needed basis. Have served as an alumni interviewer since 2007.