Trey Ross Email & Phone Number

Irving, Tx, Us

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling, ranked #172 in the Fortune 500 and a leading member of the S&P500. NYSE (BLDR)As Manager of our Testing Center of Excellence, I am responsible for:- Strategizing, developing methodologies, and formulating approaches for comprehensive system and software testing, encompassing manual, automated, and performance testing- Spearheading the identification and integration of cutting-edge testing tools and methodologies to bolster the adaptability of our enterprise in a fast-paced environment- Leading the comprehensive testing of our multi-year SAP S/4HANA ERP implementation across 570 distribution and manufacturing sites spanning 43 states

Irving, Tx, Us

- Lead a talented application support team to provide outstanding services- Drive technology process maturity and best practices- Modernize and optimize technology footprint to reduce technical debt- Evolve technology support and services to enable BFS to continue to grow rapidlyResults:• Expanded scope of applications supported by 185% following merger and consolidation of applications, bringing 39 total applications under our control with approximately double the number of end users. • Restructured teams around business functions to enhance customer focus, collaboration, and agility for expanded services, fostering innovation and best practice adoption.

Plano, Texas, Us

Oversaw two portfolios containing 36 applications, including inhouse development and commercial off the shelf (COTS) packages. Controlled $4M annual budget, led cross-functional team of 25, and owned entire IT project life cycle from gathering requirements to post-deployment support. • Assured organizational success by prioritizing business needs, determining viable technology alternatives, and aggressively managing project delivery to accelerate business value. • Fostered effective, high-performing, and engaged teams. Inspired continuous improvement by leveraging principles of six sigma, ITIL, and Agile methodologies. • Overhauled integrated application batch schedules to extend SLAs, enabling the launch of a new offshore business support team to reduce company costs and increase productivity. • Elevated reputation of development team facing quality challenges by delivering fast and steady wins while reducing contractor headcount by 14 and overall costs $100K per month.• Oversaw critical AWS-migration, rallying multiple service providers and internal teams to maintain schedule for production-ready release.Application Scope: Retail Merchandising ERP (Oracle RMS & RPAS), Supply Chain Management (JDA RedPrairie, Teradata), Sourcing and Trade Management (G360), Analytical Solutions (SAS, Teradata, Oracle), Inhouse Applications and Extensions (.Net, C#, C++, Java, UNIX Script, PL/SQL, COBOL, CICS, JCL, Informatica, Tibco)

Columbus, Ohio, Us

Service Support Manager, Technology and Service Delivery, Alliance Data Systems – Responsible for establishing and overseeing corporate processes and policies for Change Management and Problem Management. Administered >$1mil budget and 10 direct reports.• Increased participation in processes and reduced exceptions by building relationships with key stakeholders, enhancing communication, facilitating CAB (Change Advisory Board) meetings, and tying deficiencies to service level impact. • Established processes and metrics needed to identify, prioritize, and eliminate recurring problems, consistently exceeding annual 20% defect-reduction goal for 3 consecutive years. • Reduced frequency and duration of critical customer-impacting outages by applying statistical process control tools to prioritize opportunities. Led weekly VP/Director-level Major Problem Review meetings to secure executive support in improving processes, infrastructure, and knowledge gaps that contributed to an unstable environment.

Brookfield, Wisc., Us

Executed Change Management projects and daily responsibilities, including conducting CAB (Change Advisory Board) meetings, promoting awareness of tools and processes to support change implementation, and serving related needs of assigned organizations.

Executive Master Of Business Administration - Emba, Business Administration, Management And Operations

Bachelor Of Science - Bs (Business Administration), Business Administration And Management, General