Carlo Troiano Email & Phone Number

Have matured over 20-years experience in the Information Technology sector by carrying out professional functions in software design and development moving then to Consulting and Project Management.Over the last few years my professional development focused on the TLC field with management of wide projects which allowed me to develop strong Customer Operations competencies and to work closely with the companies’ managers. Have also coordinated teams of IT experts focusing on the development ofBusiness Intelligence, Datawarehouse and internet applications, managing their entire life cycle: from offer stage to Customer’s management, from concept to delivery, including recruiting and resources management, coordinating teams of up to 70 people. During my professional career have developed excellent flexibility skills and the ability to understand contexts. A strong inclination to resultsand an aptitude to establish valuable relations with the customers and the work team complete my profile.Specializzazioni: ITIL v.2.0 - CertifiedSIS Non-Conformance Costs Management - CertifiedAtos International: Project Manager - Certified

Listed skills include Call Center Platforms, Cti Platforms, Avaya Platforms, Business Intelligence, and 29 others.