C. Thomas (Tom) Smith, Iii Email and Phone Number
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Digital Analyst, Generative AI, and Content Strategist | Drive Revenue Via Insights and StorytellingAs a seasoned digital analyst, generative AI expert, and content strategist, I leverage my extensive experience to drive transformative business outcomes. With a proven track record of contributing over $37 billion in revenue for clients and employers, I specialize in gathering insights, creating compelling stories, and helping business leaders make informed decisions.Key Areas of Expertise:♦ Digital Transformation: Identifying friction points and opportunities through the customer's lens to enhance the overall experience.♦ DevOps: Facilitating real-time consumer feedback and iterative improvements to deliver exceptional customer experiences.♦ Advanced Technologies: Harnessing the power of high-performance data analytics (HPDA), internet of things (IoT), artificial intelligence (AI), machine learning (ML), natural language processing (NLP), deep learning (DL), and robotic process automation (RPA) to drive data-driven decision-making and process automation.♦ Revenue Growth and Cost Reduction: Leveraging technology to maximize revenue potential and optimize costs.Experience:As a technology analyst and marketing strategist, I have conducted over 4,000 interviews with IT executives, authored over 1,600 articles, and collaborated with 120+ clients across 18 industries. My expertise lies in uncovering valuable insights and crafting narratives that propel businesses forward.Approach:By attending user conferences and industry events, I engage with customers, employees, and stakeholders to gather critical insights that enhance knowledge and customer experience (CX). Through data-driven storytelling, I empower business leaders to recognize potential and make well-informed decisions, ultimately driving digital transformation, optimizing DevOps processes, and leveraging cutting-edge technologies to achieve tangible results.Currently Available for Select Projects:I am accepting new clients for freelance writing engagements, including articles, blog posts, customer stories, case studies, white papers, and executive ghostwriting. As companies plan their content strategies for 2025, I offer experienced support to help them achieve their communication goals while maintaining their authentic voice and technical accuracy.If you're seeking a strategic partner to help you navigate the digital landscape, uncover growth opportunities, and tell your brand's story, let's connect and explore how I can contribute to your success.
Insights From Analytics
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- ctscorp.com
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Strategic Ai Consultant | Available For ProjectsInsights From AnalyticsRaleigh, Nc, Us -
Consultant | Content Strategist | Ux | Digital Experience | Technical WritingCognizant Sep 2021 - PresentTeaneck, New Jersey, Us♦ Senior member of the International Digital Content Team♦ UX and conversational design for Kaiser Permanente Digital Technologies; authored over 200 conversational chat flows across member services, clinical, and pharmacy lines of business♦ Content strategy for KP Digital Information Technology for Azure Platform♦ Provide communications training and QA to offshore YouTube Support team members; helped drive CSAT from 75 to 100%♦ Provide communications training and QA to the Google gTech team♦ Technical writer for Google's Privacy, Security, and Safety Governance Group♦ Senior content strategist and prompt engineer on the Google Bard (now Gemini) "seed" team: provided UX and conversation design, built documentation and assessments while training incoming cohorts of content reviewers and writers for LLM♦ Managed communications for the Google Retail Training program♦ Lead content strategy for Gilead Pharmaceutical as they moved on-premise intranet to the cloud♦ Authored e-book, "From Pixels to Prose: A Guide to Creating AI-Enabled Content"♦ Research, analyze, and test generative AI solutions for the firm's proof of concept -
Digital Analyst & StrategistInsights From Analytics May 1999 - PresentHelp companies develop and share their brand stories with developers, engineers, and architects.Attend user conferences, press tours, and industry events to meet with thought leaders and SMEs.Ghostwriting for busy technology executives.Develop and implement integrated marketing plans, initiatives, and content for:♦ DZone.com, The New Stack, VentureBeat, TechNews: contributing writer♦ Ahana, Data Dynamics, Fastly, JetStream, Nobl9, Opsera, VAST Data: ghostwriter♦ Northwestern University Medill School of Journalism MarTech Strategy: online course facilitator♦ GigaOm: Research analyst for Business Intelligence (BI) report♦ Client Savvy: CX Management - integrated marketing strategy, positioning, branding, lead gen, content♦ Stefanini: Digital Transformation - business development for financial services, education, and technology♦ Cisco: IoT - account-based marketing♦ AICPA/CPA.com - evaluate/recommend marketing automation platforms to integrate with CRM♦ ScentAir - lead generation and customer bonding programsInterview IT executives and develop content to create awareness and interest for the following: Adobe, Alation, Alluxio, Applitools, Arctouch, Atempo, BMC, Boomi, Broadcom, CircleCI, Cisco, CloudBees, Commvault, Contrast Security, Couchbase, CTERA, Dell, Dh2i, Datameer, DDN, Dremio, Dynatrace, Eggplant, Filebase, Fujifilm, GitLab, Hazelcast, HPE, HYCU, Infosys, IBM, iX, Kaminario, Kaseya, Kinetica, Komprise, Kong, Lucidworks, MinIO, MongoDB, Nebulon, NetApp, NGINX, NuoDB, Nutanix, Okta, OpenLegacy, Opsera, Oracle, PagerDuty, Pavilion Data, Percona, Platform9, Plutora, Qlik, Qumulo, Rackspace, Robin.io, ServiceNow, Sonatype, StrongBox, StorCentric, StreamSets, Sumo Logic, SUSE, Thousand Eyes, TIBCO, VAST Data, Veeam, VMware, YugaByte, Zerto.
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Research Analyst | Content Strategist | Content CreatorDevada Feb 2015 - Sep 2019Raleigh-Durham, North Carolina, UsAs a research analyst at DZone.com, I cultivated relationships with thousands of technology executives to learn about trends and share insights about the ongoing evolution of technology including AI/ML/DL/NLP/RPA, Agile, API Security and Management, Application Development, Big Data, Cloud (Public, Private, Hybrid), Database, DevOps, Integration, IoT, Java, Microservices, Mobile, Open Source, Performance and Monitoring, SDLC, Security, and Web Development. Wrote 1,500 articles generating more than 10 million page views for clients, prospects, IT developers, engineers, and architects sharing knowledge and information of value to 24,000,000 developers. The articles I wrote doubled the amount of time readers spent on DZone.com.Curated daily email to several million developers to keep them abreast of the most popular posts on the site. Moderated panel discussions on various trends in IT at user conferences.Developed and implemented an integrated marketing plan for the SaaS AnswerHub platform using content marketing and insights from clients and prospects. Increased web traffic 100%, blog post views 10X and leads 15% in 13 weeks using content to generate inbound leads, nurture marketing qualified leads (MQLs) to sales qualified leads (SQLs), and convert trials to customers. Recommended NPS and CRM initiatives resulting in increased retention and MRR (monthly recurring revenue) for the brand.
C. Thomas (Tom) Smith, Iii Skills
C. Thomas (Tom) Smith, Iii Education Details
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Duke University - The Fuqua School Of BusinessMarketing -
Duke UniversityPolitical Science
Frequently Asked Questions about C. Thomas (Tom) Smith, Iii
What company does C. Thomas (Tom) Smith, Iii work for?
C. Thomas (Tom) Smith, Iii works for Insights From Analytics
What is C. Thomas (Tom) Smith, Iii's role at the current company?
C. Thomas (Tom) Smith, Iii's current role is Strategic AI Consultant | Available for Projects.
What is C. Thomas (Tom) Smith, Iii's email address?
C. Thomas (Tom) Smith, Iii's email address is ct****@****ail.com
What is C. Thomas (Tom) Smith, Iii's direct phone number?
C. Thomas (Tom) Smith, Iii's direct phone number is +191930*****
What schools did C. Thomas (Tom) Smith, Iii attend?
C. Thomas (Tom) Smith, Iii attended Duke University - The Fuqua School Of Business, Duke University.
What are some of C. Thomas (Tom) Smith, Iii's interests?
C. Thomas (Tom) Smith, Iii has interest in Chipotle, B2c, Strategic Internet Design, Voc, Database Marketing, E Commerce, Social Media, Spss, See 23, Fitness And Chipotle.
What skills is C. Thomas (Tom) Smith, Iii known for?
C. Thomas (Tom) Smith, Iii has skills like Integrated Marketing, Marketing Strategy, Digital Marketing, Lead Generation, Marketing Communications, Competitive Analysis, Crm, Social Media Marketing, Strategic Planning, Advertising, Analytics, Business Development.
Who are C. Thomas (Tom) Smith, Iii's colleagues?
C. Thomas (Tom) Smith, Iii's colleagues are Priyanka Dutta, Debendra Kumar Panda, Senthil Radhakrishnan, Baskar Prabhakaran, Pravin Chaudhari, Marian M., Prasenjeet Sengupta.
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