Chris Turner Email & Phone Number

Bangor, Wales, United Kingdom

Bangor, Wales, United Kingdom

• Creating diaries for new clinicians and checking that they are registered to the appropriate professional bodies• Creating sessions within the diaries so secretaries can schedule appointments within the appointments system• Working with system testing and data migration where required and organising with colleagues to share the work load effectively• Maintaining knowledge of multiple scheduling systems and request portals• Promote the use of the department’s SharePoint site… Show more • Creating diaries for new clinicians and checking that they are registered to the appropriate professional bodies• Creating sessions within the diaries so secretaries can schedule appointments within the appointments system• Working with system testing and data migration where required and organising with colleagues to share the work load effectively• Maintaining knowledge of multiple scheduling systems and request portals• Promote the use of the department’s SharePoint site, liaising with service user so that request are received and recorded in this system• Explain capabilities of the appointment systems to service users and obtaining sufficient information to ensure that request are completed as intended• Actioning ad hoc requests, liaising the service users and other staff members to ensure that requirements are met• Escalating any urgent issues or system failures that may be detrimental to the completion of urgent assignments or the overall departmental function• Organising my own workload, prioritising certain tasks and ensuring all tasks are completed within required deadlines• Adjust plans as necessary to ensure that all urgent ad-hoc requests can be processed without compromising regular workload Show less

Manchester, United Kingdom

• Approving daily reports in regards to financial risk• Reconciling accounts held with various sub-custodians in different markets• Double entry bookkeeping• Reconciling internal accounts to spot any discrepancies• Chasing external clients to ensure payment when we are in non-receipt of funds• Chasing internal teams when payments are not received by clients and making sure the funds are paid out correctly and not duplicated• Logging errors and… Show more • Approving daily reports in regards to financial risk• Reconciling accounts held with various sub-custodians in different markets• Double entry bookkeeping• Reconciling internal accounts to spot any discrepancies• Chasing external clients to ensure payment when we are in non-receipt of funds• Chasing internal teams when payments are not received by clients and making sure the funds are paid out correctly and not duplicated• Logging errors and creating solutions• Working with other teams to prevent errors and reduce workload• Annotating ongoing issues to provided a detail commentary to higher management• Engaging in regular team meetings to inform the team of ongoing issues so we are more prepared for absences and can find solutions to more complex issues• Effectively escalating issues with high levels of urgency or financial value to higher management• Reconciling brokerage invoicing to make sure that we are not being over charged and that we pay as soon as possible• Providing detailed statistics and analysis at the end of each day• Writing procedures and checking current procedures for relvancy and accuracy Show less

Manchester, United Kingdom

· Performing pre-execution checks on Foreign exchange trades· creating reporting in relation to different currency markets· working to improve processes and writing procedures· Escalating issues and managing queries received via email and telephone· Liaising with our foreign exchange traders, Client representatives, other banks and brokers· Executing various exceptional processes relating to different clients and currencies· Reconciliations… Show more · Performing pre-execution checks on Foreign exchange trades· creating reporting in relation to different currency markets· working to improve processes and writing procedures· Escalating issues and managing queries received via email and telephone· Liaising with our foreign exchange traders, Client representatives, other banks and brokers· Executing various exceptional processes relating to different clients and currencies· Reconciliations involving segregated cash accounts and wash accounts relating to FX· Double-entry bookkeeping· Reporting in relation to market risk· logging errors and potential risks · responding to client queries· Invoicing in relation to brokerage fees Show less

Manchester, United Kingdom

• Delegating tasks to other members of staff to achieve a 60 minute turnaround on client instructions• Approving transactions made by other members of staff to prevent errors and prevent loss of funds• Training less experienced members of staff in certain processes and communicating changes in processes to the team• Performing exceptional checks to locate rejected and erroneous transactions • Compiling and analysing data regarding errors to identify possible training… Show more • Delegating tasks to other members of staff to achieve a 60 minute turnaround on client instructions• Approving transactions made by other members of staff to prevent errors and prevent loss of funds• Training less experienced members of staff in certain processes and communicating changes in processes to the team• Performing exceptional checks to locate rejected and erroneous transactions • Compiling and analysing data regarding errors to identify possible training requirements and process improvements• Liaising with other departments to improve processes, prevent errors and improve the quality of instructions • Processing and approving FX trade requests as well as contacting traders to achieve pre-approved exchange rates• Effectively escalating issues to superiors in my team to prevent incurring costs• I was part of the department that introduced the CHAPS system to BNY Mellon Show less

• Processing Fax and Swift payment instructions sent by clients• Dealing with very large sums of cash on a daily basis• Using a variety of software to instruct payments, preadvices, Third party FX's, standing orders and other cash related processes• Working in a highly proceduralized and time sensitive environment with frequent deadlines• Working as a team to handle large workloads and communicating with team mates to meet currency deadlines • I was authorised to approve… Show more • Processing Fax and Swift payment instructions sent by clients• Dealing with very large sums of cash on a daily basis• Using a variety of software to instruct payments, preadvices, Third party FX's, standing orders and other cash related processes• Working in a highly proceduralized and time sensitive environment with frequent deadlines• Working as a team to handle large workloads and communicating with team mates to meet currency deadlines • I was authorised to approve transactions well within the target of 12 months set for all staff, I also later achieved promotion within that time frame Show less

Stockport, United Kingdom

• Recommending banking products that are appropriate to the customer's needs• Recording customer's private information and performing credit and AML checks• Speaking to a varied clientele and building a rapport with them• Using specialised banking and telephony systems to open accounts for customers• Maintaining a extensive knowledge of banking products and terms and conditions• I was giving an award twice for referring a high number of customers to a third party lender when… Show more • Recommending banking products that are appropriate to the customer's needs• Recording customer's private information and performing credit and AML checks• Speaking to a varied clientele and building a rapport with them• Using specialised banking and telephony systems to open accounts for customers• Maintaining a extensive knowledge of banking products and terms and conditions• I was giving an award twice for referring a high number of customers to a third party lender when customers failed credit checks Show less

• Operating a cash desk, issuing refunds and selling some age restricted products• Advising customers of promotional offers that may benefit them• Recommending video games based on the customer's tastes• Working towards sales targets and cross selling other products and peripherals• Working as a team to increase service levels and reduce queue sizes

Bachelor Of Science (B.Sc.), Fashion Buying

I studied BSc (Hons) Fashion Buying. It related mostly to the business of fashion and the skills that are required to be a fashion buyer.

A Levels, Music Technology, Modern History, Government And Politics, Environmental Science, Citizenship