• Led a project team to cooperate with 7 professors from NCTU (National Chiao Tung University) and established an E.SUN AI & FinTech Research Center in NCTU, which created a new business collaboration mode for industry-university cooperative research project in Taiwan's banking industry.• Led a project team of more than 30 people from 7 divisions to build E.SUN AI Chatbot, a service deployed on Facebook Messenger and Line to provide conversational commerce for mortgage, foreign exchange and… Show more • Led a project team to cooperate with 7 professors from NCTU (National Chiao Tung University) and established an E.SUN AI & FinTech Research Center in NCTU, which created a new business collaboration mode for industry-university cooperative research project in Taiwan's banking industry.• Led a project team of more than 30 people from 7 divisions to build E.SUN AI Chatbot, a service deployed on Facebook Messenger and Line to provide conversational commerce for mortgage, foreign exchange and credit cards.• The above project won The Asset Best innovative Emerging Digital Technology Project 2017, and was selected as finalist in Gartner Financial Services Eye on Innovation Awards 2017. Show less

• Conducted focus group with IT top management to identify the area for improvement using Deloitte IT Cost Management Framework.• Analyzed current IT application inventory using Deloitte Operational Data Analysis (ODA) methodology to identify target application portfolio, and prioritized improvement initiatives.

• Designed the personal information protection structure for a top financial holding company to comply with the Privacy Act using the methodology developed by Deloitte.

• Enhanced budget planning and forecasting process time by 25% for a top financial holding company with $72MM in revenue using Oracle Hyperion Planning.• Coached clients to better define the budget planning process and smoothened the data collection process.

• Planned, directed, and coordinated activities of projects to ensure the goals are accomplished within the predefined time frame and budget.• Developed project schedule, budget, and time line for each phase to achieve the goals.

• Conducted a focus group to define key performance indicators (KPI), designed weekly report to monitor company performance and provided rationale to support business decision-making.• Identified critical performance issues that needed to be addressed immediately, consulted with developers and followed up to ensure the issues had been resolved in a timely manner.• Benchmarked competitor’s software and developed software requirements document.

• Analyzed industry trend and outlined Key Business Indicator (KPI) to monitor performance of over 20 subsidiaries for a top car manufacturer with $9.24MM in net sales.• Conducted focus group research for a top semiconductor manufacturer with $211 MM in net sales to analyze client’s production process, indentify essential production activities, and define concise cost drivers for efficient cost allocation.• Reduced the time needed for budget planning and forecasting process by 20% for a… Show more • Analyzed industry trend and outlined Key Business Indicator (KPI) to monitor performance of over 20 subsidiaries for a top car manufacturer with $9.24MM in net sales.• Conducted focus group research for a top semiconductor manufacturer with $211 MM in net sales to analyze client’s production process, indentify essential production activities, and define concise cost drivers for efficient cost allocation.• Reduced the time needed for budget planning and forecasting process by 20% for a top telecommunication company with $39MM in net sales, which involved more than 50 departments.• Led a sub-team in designing a data mart to integrate data from more than 40 departments for a top commercial bank with $49MM in net income. Show less

• Led a team of nine in implementing information infrastructure for highly sensitive data.• Recognized for outstanding leadership and effective management skills.