Temo Fregoso Email & Phone Number

Glenwood Springs, Colorado, United States

Assists bank clients by providing support in account management, check processing, and various transactions, while also promoting suitable products and services tailored to their needs.• Delivers outstanding customer service by utilizing available training programs and performance measurement tools.• Exhibits expertise in deposit processing tasks, including cash handling and balancing cash drawers.• Employs a variety of software applications to perform daily responsibilities with a high degree of accuracy.• Possesses a comprehensive understanding of the features and advantages of Alpine Bank's consumer and business offerings.• Facilitates the opening and maintenance of both consumer and commercial bank accounts for Alpine Bank clients.• Shows proficiency in essential operational tasks such as wire transfers, endorsements, basic bookkeeping, vault balancing, safe deposit box access, and fundamental fraud detection and security measures.• Drafts correspondence to obtain additional information from customers to address and resolve their concerns.

Glenwood Springs, Colorado, United States

• Practices exceptional service with customers using available training programs and measurement tools.• Proficiency in deposit processing duties including cash handling and cash drawer balancing. • Uses numerous software applications to accomplish daily tasks with minimal errors. • Understands the features and benefits of Alpine Bank consumer and business products and services.• Completes New Accounts; opens and maintains consumer and commercial bank accounts for Alpine Bank customers. • Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, vault balancing, safe deposit box entry/exit functions, and basic fraud detection and location security. • Generates correspondence to secure additional customer information to resolve customer concerns.

Glenwood Springs, Colorado, United States

• Accept and accurately process all financial service transactions.• Maintain responsibility for cash drawers and follows proper balancing procedures.• Act as a resource to identify and resolve more complex client servicing issues.• Cross-train to work on platform and perform basic account maintenance activities as needed.• Responsible for the administration and daily operation of the Bank's central vault in a safe and secure manner in accordance with the Bank's objectives, policies, procedures and processes.• Demonstrates proficiency in the following operational functions: basic bookkeeping, ATM settlement, vault balancing.

Rifle, Colorado, United States

• Monitors new account set ups and changes to ensure proper documents and Customer Identification Program (CIP) information are received and imaged.• Oversees customer address changes and add or remove the bad address flag.• Recognizes and logs errors and missing documentation in opening and maintaining accounts.• Monitors W-8 statuses, requests updates when needed and update statuses in the system.• Reviews and updates new account and new product documents for completeness and accuracy• Tracks exceptions to CIP requirements.• Performs daily activities related to deposit operations and support deposit operations staff with daily processing and related project assignments.• Reconciles internal accounts and balances cash for locations.• Performs clerical and administrative functions such as handling phone calls in a professional manner and processing incoming and outgoing mail.• Processes incoming and outgoing transactions through item processing.• Processes exception items including chargebacks, non-sufficient funds (NSFs) and returns.• Monitors reports to ensure compliance with processes and procedures.• Performs foreign item processing.• Completes research requests and verifications of deposit (VODs).• Processes requests to perform demand deposit account (DDA) and CIF maintenance.

Glenwood Springs, Colorado, United States

• Observe and provide coaching to Tellers to enhance effectiveness.• Accept and accurately process all financial service transactions.• Maintain responsibility for cash drawers and follows proper balancing procedures.• Act as a resource to identify and resolve more complex client servicing issues.• Assist with staffing and scheduling of the Tellers.• Support the Branch Manager in onboarding and training of new Tellers to the team• Cross-train to work on platform and perform basic account opening and maintenance activities as needed.• Act as a backup to the Branch Manager, as needed and assigned.• Responsible for the administration and daily operation of the Bank's central vault in a safe and secure manner in accordance with the Bank's objectives, policies, procedures and processes.• Demonstrates proficiency in the following operational functions: basic bookkeeping, ATM settlement, vault balancing.

Glenwood Springs, Colorado, United States

• Responsible for the administration and daily operation of the Bank's central vault in a safe and secure manner in accordance with the Bank's objectives, policies, procedures and processes.• Demonstrates proficiency in the following operational functions: basic bookkeeping, ATM settlement, vault balancing.

Glenwood Springs, Colorado, United States

• Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).• Uses numerous software applications to accomplish daily tasks with minimal errors.• Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.• Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.• Understands the features and benefits of Alpine Bank consumer and business products and services.• Answers basic customer inquiries and cross-sells when appropriate.• Follows all bank policies and procedures.• Performs other duties as assigned.

Glenwood Springs, Colorado, United States

• Experienced in all different styles of photography.• Technical knowledge of multiple Adobe softwares.• Extensive service skills.• Critical thinking, analysis, and strong attention to small details.

Glenwood Springs, Colorado, United States

• This position solves problems, applies guidelines and uses stated and defined processes, or determines solutions and actions exercising independent judgment and discretion. • Help students by determining who can best provide information needed by the student, providing basic and initial assistance to students with questions about classes, registration, etc. by using established guidelines (information in course catalogs, departmental and college documents, and established policies and procedures) or referring them to a guidance counselor.• Responsible for all clerical/technical aspects of a department or administrative office, including: reporting; student registration; customer service; front office procedures; and general clerical support to faculty, staff, administration and students. • Develops and maintains schedules; may schedule and proctor tests.• Enters data; processes forms and documents; tracks data; and prepares reports.• Process student/staff/faculty badges.

Glenwood Springs, Colorado, United States

• Content curator for CMC's Glenwood Center campus Facebook and Instagram pages. • Photograph special events for the Glenwood Center.

Glenwood Springs, Colorado, United States

• Dedicated to ensuring customer satisfaction by remaining accessible and friendly.• Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.• Thorough knowledge of menu offerings, including gourmet food, spirits, and beer pairings.• Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.• Success multitasking while remaining professional and courteous in fast-paced environments.

Glenwood Springs, Colorado, United States

• Effectively communicate with, and greet customers at the door and determine their individual needs.• Seat guests, sell merchandise, expeditiously handle take-out orders, efficiently handle money.• Maintain excellent customer relationships.

Glenwood Springs, Colorado, United States

• Helped set up banquets for diverse community and fund raising events.• Ensured all guest equipment was assembled and arranged correctly.• Monitored temporary help and corrected mistakes.• Fielded special food requests.• Delivered courses and refilled drinks promptly.

Los Angeles, California, United States

• Wrote, produced, edit and directed own content that was uploaded to a branded YouTube Channel owned by Maker Studios then Disney Digital Networks.

Bachelor Of Applied Science - Basc, Leadership & Management

Associate Of Arts And Science - Aas, Professional Photography

High School, High School Diploma

Hospitality Management

Activities and Societies: • ProStart - Culinary and Restaurant Management Class; • 2013 Sysco Cup Competition (Culinary Arts & Management.