Hakan Çubukçu Email & Phone Number

Istanbul, Türkiye

 Dealing with the sales of all industrial IoT & RTLS products in local and abroad markets. Finding new leads for both local and abroad projects. Visiting potential clients and presenting demonstrations of the demo, followed by exploring the area to provide the exact quotation and strike a deal. Performing POC installation in extensive projects. Maintaining the process of existing clients and being the communication hub. Representing the company in both local and abroad trade shows. Training new coworkers and dealer representatives.

Istanbul, Turkey

 Formed a communication hub between the company and clients by leading the tiger team for overseas projects. Decided the right design for each fair with architects and delivered the turnkey booths to clients. Gathered quotations from all around the world to decide on the right subcontractor. Managed the whole operation process during the building-up and exhibition period.

Istanbul, Turkey

 In the beginning, trained as a restaurant manager to learn all the operational and management processes in detail. At the end of this training period, set up and managed a new restaurant in Dalyan for a month. Formed a communication hub between franchisees and the company by solving their problems, evaluating feedback from the field, taking necessary actions, and providing support. Implemented motivational programs for franchisees to increase their sales and customer satisfaction. Visited restaurants to check their reports, operations, and management procedures. Analyzed weekly reports in terms of sales, marketing, inventory, budget, OER (Operational Evaluation Report), NPS (Net Promoter Score), and customer complaints. As a result, implemented action plans like preparing training related to complaints and OER reports. As a committee member, cooperated with IT and marketing teams to work on one of the most significant projects of the company in a decade. At GPS 3/15 project 3 stands for 3 shifts in a day and 15 for order delivery time in at most 15 minutes which is 30 minutes. Delivery time meant the time from receiving the order over the phone/internet until the delivery to the customer’s doorstep. Restaurant managers could watch drivers live and know where they were for their safety. The Motto was “be fast in the restaurant, drive slow on the delivery”. In the beginning, the project was tested in 20 restaurants and succeeded with a new order delivery time record of 8 minutes. Received international awards with this project. Visited 300+ restaurants located in 7 regions to train franchisees and restaurant managers to use GPS efficiently, read reports, and take action.

Istanbul, Turkey

 Implemented memberships with TEGOVA (The European Group of Valuers' Associations) and IVSC (International Valuation Standards Council), which are the independent global standard setters for the valuation profession, and I ensured all communication. Managed the website and social media of the association. Prepared and published association announcements and press releases. Followed up on press releases made on behalf of the association in all press outlets. Carried out member company visits to check updated standards of the association. In the meantime, informed them about the association’s internal training sessions.

Istanbul, Turkey

 Visited all potential clients as event promoters, exhibitors, and authorized managers to sell their tickets on the website to sign long-term contracts. Besides Türkiye, we sold over 2 million tickets in Qatar and the United Arab Emirates. Made deals with corporate companies; if they bought more than a certain number of tickets in a year, they were given discounted tickets for any event to give incentives to their employees. Formed a communication hub between Tixbox and promoters. Followed real-time analytics of each event from CRM. Informed promoters with detailed sales reports and event demographics. Therefore, they could take action before the events to sell more tickets. Researched new technological innovations like RFID technology and adapted them to use in large-scale events. Organized and managed the personnel, door operation, premium box offices, cash flow, and field operation before and during events. Some of those events were the James Blunt concert, Cirque du Soleil, Formula 1, and İTÜ Festival. Also analyzed the real-time monitoring of attendance. Managed all operations of the Premium Tixbox Store at Astoria Mall for hard ticket sales.

Istanbul, Turkey

 Managed all sales, marketing, and social media activities of the product, a decorative natural coating named Kourasanit. It is obtained from natural rocks and provides a unique appearance. Since it is a very durable product, you can use it on floors, walls, ceilings, furniture, exteriors, and even in Turkish baths and saunas. Visited the factory in Thessaloniki to examine the reveal phase and its unique implementation to learn its contents. Created a database for famous architects and visited them to promote the product. Communicated daily with the Kourasanit headquarters in Thessaloniki for the information flow.

San Diego, California, United States

 Organized large groups of people and provided them with party buses and limousines. As a result, there were high occupancy rates and an advanced level of customer satisfaction. Promoted upscale events in San Diego and Los Angeles. Sold an average of 250 hard tickets per event. Arranged well-known DJs to perform at elite events.

San Diego, California, United States

 Made agreements with universities, community colleges, and language schools for Turkish students to study in the United States. Negotiated with employers to find jobs for university students who come with the work and travel program. Arranged accommodations for all students before they arrived in San Diego. Organized all the documentation for students and helped them adjust to the United States. Assisted them on 7/24 from their airport arrival and during their stay. Presented at every stage and administered all aspects of the business, which generated an average revenue of $200k annually, especially in the summertime.

Istanbul, Turkey

 Researched the media for classified ads and convinced immovable owners. As the sole authorized dealer, published an average of 15 online ads per day. Provided tours and assisted clients with buying, selling, and renting decisions.

Honolulu, Hawaii, United States

 Managed the cash box and kept track of food stocks in the restaurant at Honolulu International Airport.

Master Of Business Administration - Mba, Business Administration, Management And Operations

San Diego CA, USA

Extension, Project Management

Irvine CA, USA

Bachelor Of Engineering - Be, Industrial And Systems Engineering, 2.76/4.00

Activities and Societies: INCOSE - International Council on Systems Engineering Studied with a scholarship