Cullan Maher Email & Phone Number

Ladera Ranch, CA, US

Orange County, California, United States

-Build trust and maintain value with Commercial customers to ensure their satisfaction and success with LastPass. - Ownership of book of business consisting of 160 customers with annual ARR totaling 2.5 million. Successfully grown 10 accounts from Commercial to Enterprise management through upselling. - Consistently achieve 100% of Onboarding and Adoption.

Irvine, California, United States

- Responsible for setting up user accounts, managing Shopify integrations, and have delivered onboarding training to 40 net new customers to date.- Collaborate regularly with various internal teams including hand-off with Sales, providing materials for Marketing, and escalating and resolving customer issues and feature enhancements with Development..

Orange, CA

- Coordinate, train, and conduct fundamental volleyball mechanics and techniques including skill drills for individual players and team.- Organize, manage and supervise all volleyball games, tournaments, and practices and provide support, mentorship and efficient feedback to all team members.- Develop and maintain an effective program for physical.

Huntington Beach, CA

- Manage and maintain a high volume of Country Club and Pro Shop accounts for 30 Outside Sales Professionals nationally.- Responsible for problem solving 40-60 incoming requests/day from sales reps and account contacts regarding new product orders, order adjustments, product returns and credits. - Training lead for new Inside Sales team members and ongoing.

Huntington Beach, CA

- Managed accounts for 7 Outside Sales Professionals, specifically their collective Top 25 Key Accounts in terms of revenue volume.- Responsible for placing at-once orders, adjusting pre-book order details, processing returns and credit requests from accounts.- Team lead on managing local high school accounts and securing team uniform and tournament orders.

Orange County, California Area

- Fundraised $60,000 annually by originating leads through networking and calling on donor prospects comprised of individuals, corporations, and nonprofit organizations. - Nurtured relationships with 70 existing Annual Monthly Partners and sought ways to increase current giving amounts. - Expanded 8 high school FCA campus clubs throughout North Orange.

Huntington Beach, CA

- Delivered exceptional customer service through answering an average of 80 incoming calls/day addressing customer concerns and collaborating with the appropriate internal department.- Trained customers on tech support troubleshooting and provided solutions for product-based questions in real time.- Filed invoices, sorted incoming mail and partnered with.

Foothill Ranch, CA

- Provided face-to-face customer service at the Oakley Corporate Store.- Effectively engaged with customers and asked questions regarding purchase intentions and offered recommendations based on customer needs.- Consistently met 75% of sales objectives established for all store associates.