Cullen Fields Email & Phone Number

Austin, TX, US

Round Rock, Texas, United States

I work with system admins in diagnosing issues on their servers, both hardware and software related. I work on both Microsoft and Linux platforms. Current role is focused on assisting primarily VM and hardware issues for customers running ESXi and Linux based operating systems.

Austin, Texas Area

Helped teachers and IT Departments who called in with issues using Pearson's testing software. Things I would troubleshoot would include site navigation, network issues, login issues, etc. I was given several attendance/performance based awards during my tenure. Was also kept on for several months longer than the initial contract specified due to high.

Austin, Texas Area

Worked with WFM IT to troubleshoot hardware issues on their POS systems. I would speak with the stores about the issues they were having, and determine what part of the hardware had failed after the software team determined there was no software issues.

Austin, Texas Area

Worked as technical support for Apples IOS systems. Call center environment helping customers who were dealing with issues involving Iphones, Ipads, and Ipods. Also did troubleshooting on Mac OS for issues involving Itunes. Maintained high metrics throughout my time there.

Austin, Texas Area

Assist customers in person with troubleshooting issues involving TWC equipment. Set up new equipment for them, and help in answering any questions they may have. Given my own work vehicle and tools to keep track of. Maintained high metrics throughout my time there. Became familiar with troubleshooting routers/cabling systems.

Austin, Texas Area

Worked as a customer support agent when I first started. Answered peoples questions, and trained new employees. Was promoted to Fraud Investigator in a short period of time where I would assist people with any credit related fraud they were experiencing. Became proficient in Sales force. Many customers who would call in were very distraught or angry, and I.

Warehouse work.

San Antonio, Texas Area

Make estimations on foundation damages on houses. Help remodel and fix various houses. Manage laborers, keep them busy and get them supplies when needed. Also part of the sales team to help build up business for the company.

Helped feed animals, build fences, learned to use a bulldozer and tractors to complete various jobs on a neighbors 1100 acre ranch.

Work with corporations and interest groups in promoting a specific issue important to them. I take surveys and write reports on them as well as writing letters on their behalf to Congress.

San Antonio, Texas Area

We are a production company that has filmed local commercials for various companies and musicians around the San Antonio, San Marcos, Austin area for the last few years. We have also made independent short films, two of which were entered into SXSW film festival. We also have a blog.

Helped people find their seats. Directed people to proper sections etc.

• Worked at a mall for several months selling sweets and worked all Texas A&M football games for the 2010 and2011 season
• Trained 5 new employees

Maintained customer satisfaction. Trained 4 new employees.

• Did various office jobs such as filing, copying, mailing checks, and scanning documents Kept the Office very organized. Came up with new method of organizing old reports.
• Also used an accounting program called Laserfiche daily

• Greeted customers, found out their needs, and got them in contact with a salesman
• We were the first people customers met on the lot, and making a good first impression was my biggest priority

• Lifeguard
• Worked for 3 years helping kids after school and full time during summers
• Was a Red Cross certified lifeguard all three years, and taught various learning classes for two years

Bachelor'S Degree, History, 3.0

Activities and Societies: The Big Event, Jazz Club, Rock Climbing Club, Boxing Club, MMA Club, History Club Was involved in various on.

High School Diploma, 3.8

Activities and Societies: Student Council, Key Club, Football, Track, Basketball, Powerlifting, Class Council, NHS, BPA, Spanish Club.