Cullen Hoffmann Email & Phone Number

Remote

As a Content Marketing Specialist, I focus on creating content that truly connects with our audience and drives results. I craft customer journey strategies that ensure our content is relevant and effective in achieving our business goals.I monitor our content's performance—tracking metrics like page views, engagement, and conversion rates—and use that data to fine-tune our approach. I’ve also collaborated closely with teams across sales, technology, and operations to develop a range of… Show more As a Content Marketing Specialist, I focus on creating content that truly connects with our audience and drives results. I craft customer journey strategies that ensure our content is relevant and effective in achieving our business goals.I monitor our content's performance—tracking metrics like page views, engagement, and conversion rates—and use that data to fine-tune our approach. I’ve also collaborated closely with teams across sales, technology, and operations to develop a range of sales enablement materials, from pitch decks to FAQs, that support our broader business efforts.When it comes to content creation, I’m hands-on, writing and editing everything from blog posts to social media updates, email newsletters, and website copy, all while ensuring everything stays on-brand. Additionally, I manage our collateral library, making sure it’s always up-to-date and easy to navigate.One of my proudest achievements has been reorganizing our website content using Sitecore to improve user experience, boost engagement, and ensure our online presence aligns with the company’s brand and messaging.Key Achievements:• Crafted and executed content marketing campaigns that align with customer journeys and business goals.• Developed impactful sales enablement materials in collaboration with cross-functional teams.• Produced high-quality content across multiple channels, ensuring consistency with brand messaging.• Managed and maintained a comprehensive collateral library for easy access and accuracy.• Led the reorganization of website content through Sitecore, enhancing user experience and engagement. Show less

Remote

Since the creation of the LGBTA@IM Employee Resource Group at Iron Mountain, I’ve been deeply involved in its development and success, starting as the Secretary and later serving as Chair from 2020 to 2024. During my tenure as Chair, I coordinated closely with senior management to align our initiatives with the company’s mission and values. I organized and executed events that fostered a strong sense of community among LGBTQ+ employees and advocated for policy changes that had a positive impact… Show more Since the creation of the LGBTA@IM Employee Resource Group at Iron Mountain, I’ve been deeply involved in its development and success, starting as the Secretary and later serving as Chair from 2020 to 2024. During my tenure as Chair, I coordinated closely with senior management to align our initiatives with the company’s mission and values. I organized and executed events that fostered a strong sense of community among LGBTQ+ employees and advocated for policy changes that had a positive impact on the LGBTQ+ community. I also successfully managed the ERG’s budget and resources, maximizing our impact and achieving a strong return on investment.In 2024, I transitioned to leading the content design and management for the ERG. In this role, I continue to support the ERG’s goals by creating and managing content that resonates with our community, drives engagement, and furthers our commitment to diversity and inclusion at Iron Mountain. Show less

Jessup, Maryland

As an Operations Supervisor at Iron Mountain, I was responsible for overseeing the organization, maintenance, and archiving of critical digital assets. I provided technical direction on high-level projects, guiding engineers, designers, and technicians to achieve successful outcomes.I played a key role in keeping projects on track by managing deadlines, adjusting workflows, and prioritizing tasks to meet project milestones. I also designed and maintained complex Excel spreadsheets to… Show more As an Operations Supervisor at Iron Mountain, I was responsible for overseeing the organization, maintenance, and archiving of critical digital assets. I provided technical direction on high-level projects, guiding engineers, designers, and technicians to achieve successful outcomes.I played a key role in keeping projects on track by managing deadlines, adjusting workflows, and prioritizing tasks to meet project milestones. I also designed and maintained complex Excel spreadsheets to ensure accurate tracking of customer deliverables.Collaboration was central to my role—I coordinated meetings with external partners, ensuring alignment on project progress. I also led the onboarding and mentorship of new team members, organized regular team meetings, and developed detailed project documentation.Additionally, I worked closely with project owners and teams to set ambitious, yet achievable goals, ensuring that projects were supervised from start to finish with a focus on timely delivery and high-quality results.Key Achievements:• Successfully managed and archived a vast library of digital assets, improving accessibility and security.• Provided strategic technical guidance that led to the successful completion of high-priority projects.• Maintained 100% on-time project delivery by optimizing workflows and managing deadlines effectively.• Developed comprehensive tracking systems using Excel, ensuring accuracy and real-time updates on project deliverables.• Fostered a collaborative work environment through effective communication and stakeholder engagement, leading to improved project outcomes. Show less

Jessup, Md

As an Imaging Operations Coordinator at Iron Mountain, I was responsible for ensuring that our team was motivated, monitored, and measured according to company targets and performance standards. I quickly identified and addressed any gaps in performance or quality to maintain high standards.My daily responsibilities included preparing workloads for staff and coordinating the allocation of tasks to ensure efficiency. I led weekly customer calls to ensure deadlines were met and quality… Show more As an Imaging Operations Coordinator at Iron Mountain, I was responsible for ensuring that our team was motivated, monitored, and measured according to company targets and performance standards. I quickly identified and addressed any gaps in performance or quality to maintain high standards.My daily responsibilities included preparing workloads for staff and coordinating the allocation of tasks to ensure efficiency. I led weekly customer calls to ensure deadlines were met and quality standards maintained, providing direct support to our customers by scheduling pickups and deliveries and keeping an accurate inventory of all customer information and property.I also mentored both full-time and contingent staff, providing hands-on training and guiding them through required company modules. Additionally, I was responsible for loading and unloading pallets using pallet jacks and forklifts, ensuring safe handling to avoid damage to company and customer property.Quality control was a key part of my role, where I meticulously performed procedures on scanned document batches, ensuring all pages were accurately scanned, with no missing documents or errors.Key Achievements:• Successfully maintained team performance and quality standards, ensuring all targets were consistently met.• Led the coordination of daily workloads, optimizing task allocation to enhance productivity.• Fostered strong relationships with customers through regular communication and reliable service, resulting in high customer satisfaction.• Mentored staff effectively, improving their skills and performance, contributing to overall team success.• Ensured the accuracy and completeness of scanned documents, significantly reducing errors and improving overall quality. Show less

Rockville, Md

In my role as a Medical Device Reporting Data Entry Specialist, I was responsible for accurately entering data submitted on forms into a proprietary FDA database application. I maintained detailed daily logs of all reports entered, ensuring consistency and reliability in our data management processes.I regularly interacted with my supervisor to ensure the timely completion of contract deliverables and processed customer and account source documents, meticulously reviewing data for any… Show more In my role as a Medical Device Reporting Data Entry Specialist, I was responsible for accurately entering data submitted on forms into a proprietary FDA database application. I maintained detailed daily logs of all reports entered, ensuring consistency and reliability in our data management processes.I regularly interacted with my supervisor to ensure the timely completion of contract deliverables and processed customer and account source documents, meticulously reviewing data for any deficiencies. When discrepancies were found, I resolved them using standard procedures or escalated them to the team leader for further resolution.Accuracy was paramount in my role, and I was diligent in verifying all entered data, correcting errors, deleting incorrect information, or reentering data as needed. Throughout my work, I maintained strict confidentiality, protecting customer information and ensuring operational integrity.Key Achievements:• Ensured the accurate and timely entry of critical data into an FDA database, supporting regulatory compliance and operational efficiency.• Maintained daily logs and documentation, contributing to a highly organized and reliable data management system.• Successfully resolved data discrepancies, improving the accuracy and completeness of records.• Upheld customer confidence by maintaining strict confidentiality and protecting sensitive information. Show less

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: • Delta Mu Delta | UOP Chapter, Member since 2022 • The National Society of Leadership and Success | UOP.

Bachelor Of Science - Bs, Business Administration And Management, General, 3.96 Gpa

Activities and Societies: • Delta Mu Delta | UOP Chapter, Member since 2022 • The National Society of Leadership and Success | UOP.

Associate Of Arts - Aa, Information Technology, 3.96 Gpa

Activities and Societies: • The National Society of Leadership and Success | UOP Chapter, Member since 2020 Associate of Arts.

Google Data Analytics Certificate