Solution Manager
CurrentManage a team of 5 direct reports. Budget management for various IT systems. Manage relationship with external service providers for solution delivery and application support. Work closely with business and IT stakeholders and external service providers on a wide range of topics that require logistics experience, including business requirements analysis, issue troubleshooting, root-cause analysis, business process optimization, integration topics, cross-functional projects, end-user training, translating requirements into technical solutions and providing cost-benefit analysis and estimates.