Steve Cummins Email & Phone Number

Molesworth Street , Dublin 2, Ie

Molesworth Street , Dublin 2, Ie

My primary role sits with the Deleveraging team where I am the securities expert for the programme. The functions that I carry out are briefly set out below: • I am the main point of contact for complex securities and property related queries.• I maintain and oversee the distribution and sealing of all prior charge cases within the portfolios. I also look after all the prior charge cases for other institutions, building up rapport with them and their legal partners to ensure a swift outcome for our projects. • I am responsible for matching all the Banks terms and conditions for both mortgages and loan offers and presenting them to bidders in conjunction with a road map and explanatory note for each. Due to my knowledge of the Bank, its various systems and its wide array of Mortgage documentation, I have now become a central point for queries from the wider Legal Department.• I am the designated official charged with assessing all cases where security documentation and Title deeds are missing or their location is unknown. I have a proven track record over Projects Cypress, Pine, Redwood and now Beech of finding multiple amounts of documentation to enhance the portfolio and add real value to the final book.• I am the central point of contact for the solicitors on our team in respect of queries on all the main banking systems. • I address and answer the securities queries that arise from the Questions and Answers sessions with the relevant bidders for our property portfolios. • Due to my expertise in systems and securities I can assess all cases and then be responsible for; - Escalation contact with Legal firms that hold the Banks documentation.- Deeds chase for high net worth properties.- Solving complex issues to allow our legal partners to conduct due diligence on assets that previously held no details.- Link between our legal partner and Central securities department to ensure the swift and seamless transfer of documentation and knowledge.

Mullingar, Co. Westmeath, Ie

Led a team within the office and grew the membership of the Chamber by 25%. Reduced spending and costs by assessing and detailing all processes and making the office more agile.Listened to the business community and developed personal relationships by being attentive and personable.

Molesworth Street , Dublin 2, Ie

I am currently responsible for all security held by the Bank for a large portfolio of Corporate clients. The nature of my role requires that I liaise directly with our clients Relationship Managers in order to ensure that all legal and securities requirements are up to date and in order. I advise our Lenders and Relationship Managers on all aspects of taking and perfecting security. Throughout my time here I have engaged in all of the following:• I maintain and deliver the team training plans to each member of my team. I am always on hand to aid the other members of my Department. I give frequent one to one training sessions to team members and I deal with any potentially difficult cases that arise.• Analysing all correspondence that comes into our department is an integral part of my job. I analyze all incoming legal and securities documentation for my portfolio and ensure that all records are updated and maintained accordingly. I also decide on the allocation of the work in order to get the more important and urgent items dealt with properly.• I partake in our Departments weekly knowledge management sessions, providing training and expertise to the Solicitors and Bank Officials within my Department on subjects that are relevant to their daily jobs. I also deliver external training sessions to our Relationship Managers and lending teams.

Molesworth Street , Dublin 2, Ie

I have worked on a vast number of teams encompassing various roles from Team Leader in our Document Management Centre to Work Co-ordinator on our Customer Support Team. The nature of these roles requires excellent time and people management, coupled with excellent organisational and problem solving skills. Irrespective of my role, my main focus is on the smooth delivery of efficient robust advice and assistance to end users in a timely manner. Through this work I utilise my excellent time management skills, strong interpersonal skills and methodical approach. My expertise focuses on the following:• Operational Risk official for Central Securities department recording all operational risks items. I Carry out self assessment of processes to identify risks and causes and work with the department to identify mitigants. I Attend monthly Operational Risk Management meetings.• QMS auditor for the Central Securities department ensuring all team members are compliant with ISO standards and familiar with quality policy and manuals. Carry out internal audits quarterly. External ISO accreditation received by Central Securities on all occasions as a result of early identification of non conformities discovered during internal audits.• I have devised and implemented a set of procedures which facilitate the speedy scanning of documents for processing– this has had a positive impact on our service delivery and efficiency to lenders in the network who are our primary customers• I was a founding member of the Service & Customer Relationship Management Team in our department and I helped structure the team in order to aid my colleagues in giving the best possible service to our customers. I gathered, collated and delivered all relevant documentation to members of our department. I actively seek out new and improved ways of delivering these items to my colleagues and I provide support and information to the younger members of the team

Belfast, Gb

•Supervisor of all vault and ATM cash. Dealt with all incoming cash from Securicor and Brinks.•Customer Service Official. Dealt with all customer queries, both in person and on the phone. •Accounts Clerk. Dealing with all queries that customers had on their accounts and assessing all actions in order to report back to the branch manager