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Andrew Cummins Email & Phone Number
Customer Success Executive
at
Bright
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Executive
Location
Greater Dublin, Ireland, Ireland
Company size
Who is Andrew Cummins? Overview
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Quick answer
Andrew Cummins is listed as Customer Success Executive at Bright, a company with 440 employees, based in Greater Dublin, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Andrew Cummins.
Andrew Cummins previously worked as Customer Success Representative at Softco and Performance & Deployment Success Partner at Workday. Andrew Cummins holds Honours Bsc. In Computing, Computing from Institute Of Technology, Tallaght.
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Bright
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Profile bio
About Andrew Cummins
I am a Performance & Deployment Success Partner at Workday, a leading provider of enterprise cloud applications for finance and human resources. I have over 6 years of experience in the technical customer support industry, covering a wide range of roles and responsibilities, from customer training and onboarding, to direct support, to managing customer deployments.My mission is to ensure that Workday's largest and most complex customers have a smooth and successful transition to the cloud, by providing them with performance testing, best practices, and guidance throughout the deployment process. I manage a portfolio of clients and coordinate resources between customer, internal, and partner teams, while keeping key stakeholders updated on the progress and outcomes. I am skilled in resolving technical issues, monitoring performance, and delivering status reports to C-level executives. I am also passionate about learning and sharing product knowledge, as well as collaborating with colleagues and customers to achieve mutual goals.
Listed skills include Java, Javascript, C#, Html, and 21 others.
Current workplace
Andrew Cummins's current company
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Bright
9 roles
Andrew Cummins work experience
A career timeline built from the work history available for this profile.
Customer Success Representative
Current
Mar 2024 - Present
Performance & Deployment Success Partner
Working with workdays largest strategic customers who meet the requirements to undergo performance testing to ensure a smooth deployment.Managing a portfolio of clients to ensure timely completion of testing in keeping with Workdays best practices and ensuring key stake holders are kept up to date on any developments.
Nov 2021 - Mar 2024
Customer Support Analyst
Resolving technical issues with customer integrations across Workdays suite of products via ticketing system, phone, email and screen sharing.Creating tickets with development as needed for further troubleshooting.
May 2020 - Nov 2021
Senior Associate Customer Support Analyst
Resolving technical issues with customer integrations across Workdays suite of products via ticketing system, phone, email and screen sharing.Creating tickets with development as needed for further troubleshooting.
May 2018 - May 2020
Support Technician
Resolving customer issues with Relate Accounts Production via phone and email.Escalating critical issues to development and product management as needed.Working with the compliance officr to ensure accounting standards are up to date.Training clients in house and via webinar as well as training and onboarding clients on their own site.
Jul 2015 - May 2018
Application Developer
Maintaining CRM software and in house applications.Providing support to regional offices around the world including Cairo, Singapore and Dubai.Working with 3rd party providers to implement new solutions.Providing technical assistance to Test Centers throughout Latin America.
Dec 2012 - Jul 2015
General Operative
Monitoring production lines.Assisting with quality control.Fixing jams/minor issues with production lines.Stacking pallets.Cleaning machinery.
Jun 2011 - Jun 2012
Intern
Updating SDCC's website and iPhone app.Working with clients such as Hotels and Golf courses to ensure their information is up to date.Keeping track of events and activities within the South Dublin area.
Jun 2011 - Aug 2011
1 education record
Andrew Cummins education
FAQ
Frequently asked questions about Andrew Cummins
Quick answers generated from the profile data available on this page.
What company does Andrew Cummins work for?
Andrew Cummins works for Bright.
What is Andrew Cummins's role at Bright?
Andrew Cummins is listed as Customer Success Executive at Bright.
Where is Andrew Cummins based?
Andrew Cummins is based in Greater Dublin, Ireland, Ireland while working with Bright.
What companies has Andrew Cummins worked for?
Andrew Cummins has worked for Bright, Softco, Workday, Relate Software, and Ecdl Foundation.
How can I contact Andrew Cummins?
You can use AeroLeads to view verified contact signals for Andrew Cummins at Bright, including work email, phone, and LinkedIn data when available.
What schools did Andrew Cummins attend?
Andrew Cummins holds Honours Bsc. In Computing, Computing from Institute Of Technology, Tallaght.
What skills is Andrew Cummins known for?
Andrew Cummins is listed with skills including Java, Javascript, C#, Html, Html5, Css3, Nhibernate, and Asp.Net.
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