Chris Pham Email & Phone Number

Los Angeles, CA, US

Houston, Texas, US

• Applied system expertise to communication detailed requirements to client product teams, skillfully managing multiple projects and prioritizing tasks to consistently exceed client expectations
• Advised on User Acceptance Testing (UAT) for client system upgrades, offering strategic recommendations to software developers and senior management to enhance system performance
• Provided strategic guidance on automating the generation of weekly performance and financial reports for clients, including advising on data consolidation techniques using pivot tables, VLOOKUP, XLOOKUP, slicers, and.
• Offered expertise in developing and implementing process improvements for clients, aimed at reducing redundancy, increasing accuracy, and enhancing the overall user experience

Houston, Texas, US

• Leveraged exceptional communication skills to effectively convey comprehensive requirements to the product team, adeptly managing multiple tasks, and prioritizing strategically, while consistently exceeding stakeholder.
• Conduct User Acceptance Testing (UAT) for system upgrades and make recommendations to software developers and senior management
• Automate the process for weekly performance and financial reports by consolidating data from multiple sources/formats utilizing pivot tables, Vlookup, Xlookup, Slicers, and Macros in MS Excel
• Simplified ad hoc reporting by linking multiple tables with large amounts of complex data from the data warehouse into spreadsheets/workbooks/pivot tables/graphs/charts utilizing advanced skills in PowerPoint, Excel.
• Develop, design, and implement process improvements to minimize redundancy, increase accuracy, and enhance user experience

Houston, Texas, US

• Ensured data integrity by creating exception reports utilizing MS Excel to perform data validation/corrections including monthly audits of historical data
• Researched, supported, and provided recommendations for purchases of software and technical/mobile devices
• Facilitated meetings/presentations utilizing MS PowerPoint with all levels of management, vendors and clients to identify and implement process improvement

• Strengthened the relationship between Alumni and active chapter with weekly updates and monthly newsletters
• Devised resume building and elevator pitch workshops with the purpose of preparing members for potential meetings with recruiters
• Organized an Alumni Social Event to aid members in building connections with alumni and broaden their network

Riverside, CA, US

• Organized and facilitated weekly workshops to three classes of 25 first year students to ensure students have a successful transition from high school to college
• Mentored first year students during one-on-one meetings to provide guidance and support them with valuable campus resources and provided support, resulting in a 90% retention rate among first year students
• Assigned and evaluated assignments such as reflection essays, goal setting, and career exploration to guide students towards their desired business careers

Riverside, CA, US