Operations Engineer
Current- Lead Red Team incidents using various monitoring and analytical tools such as AppDynamics and Splunk to restore normal service as quickly as possible while continuously looking for opportunities to improve monitoring.
- Responsible for the maintenance, performance and monitoring of all Paychex systems including server, storage, network, telecommunications, backups, facilities, and middleware applications
- Collaborate with development and third level teams to continuously look for opportunities to automate and downshift engineering tasks.
- Train other Operations Engineer and Operations Center Technicians on the Paychex application stack.