With over 13 years of dedicated experience in the realms of system management, networking, security, I have amassed a wealth of expertise and accomplishments in the Information Technology sector. My professional journey has included a prominent role as an IT Team Leader in a system integration company, where I successfully spearheaded major projects.Presently, I hold the position of IT Team Leader at Lotte Data Communication Company in Vietnam (http://www.ldcc.co.kr), where I am entrusted with the pivotal responsibility of overseeing Data Center Operations and managing the entire IT Infrastructure for Lotte Mart Vietnam, including the head office and all branches nationwide. Additionally, my support extends to various affiliated entities, including Lotteria, Lotte Cinema, Lotte-Sea Logistics, Lotte Homeshopping, Lotte Legend (Hotel), among others.In my current role, I am responsible for supervising and operating the data center at Lotte Mart to ensure it always operates well, ensuring connectivity to Lotte Center Hanoi and partners such as Standard Chartered Bank, Shinhan Bank...I support training new employees, implementing and expanding new branches for Lotte Mart Vietnam.I regularly review, update and comply with industry regulations.KEY SKILLS:- Adaptability: Quick learner with a strong ability to adjust to new situations and expertise in researching and recommending emerging technologies.- Problem Solving: Advanced skills in identifying and resolving complex issues, advanced troubleshooting skills across platforms. - Communication: Strong interpersonal and effective communication abilities.- Multitasking: Efficient in handling multiple tasks under pressure.- Technical Support & Training: Experienced in providing support and training to staff.- System Monitoring & Optimization: Expertise in monitoring and optimizing system performance.- System Integration: Skilled in planning and executing integration strategies.- Network & System Security: Extensive experience in securing networks and systems, including security policies and procedures.- Backup & Recovery: Proficient in planning and implementing backup and recovery solutions.- Reliability Improvement: Focused on enhancing system reliability and uptime.- Regulatory Compliance: Knowledgeable in ensuring industry compliance.- Team Collaboration: Strong skills in team collaboration and communication.- IT Management: Expertise in leading IT initiatives and managing infrastructure.- Programming Languages: Python, bash script, MQL5/4, and Pine Script.
