Cuong Tran Phu Email & Phone Number

Ho Chi Minh

- Collaborated with sales teams to assess and comprehend client requirements, ensuring a comprehensive understanding of technical solutions.- Developed and delivered customized technical presentations and demonstrations, effectively showcasing the company's product capabilities.- Conducted thorough proof of concept testing to validate proposed solutions, ensuring alignment with client needs.- Assisted in the design of network systems and configurations, aiming to meet client requirements and optimize performance.- Actively participated in pre-sales meetings, offering technical expertise and guidance to sales teams.- Conducted meticulous technical reviews, providing insightful recommendations on the most suitable solutions for clients' business needs.- Provided comprehensive training and support to clients during product installation and troubleshooting processes.- Effectively managed and resolved technical issues and challenges encountered during solution implementation.

Ho Chi Minh

Managed and maintained network systems, servers, and IT infrastructure to ensure operationalefficiency.- Provided technical support, resolving network and system issues through diagnostics andtroubleshooting.- Conducted training for employees on network operations, software usage, and system security.

Hồ Chí Minh

- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.- Established network specifications and analyzed workflow, access, information and security requirements.- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.- Configured networks for smooth, reliable operation to meet business processes and objectives.- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.- Backed up company data to distributed storage centers to avoid massive data loss.- Assisted IT staff on troubleshooting issues and closing calls.- Provided on-call support for network engineering duties.- Maintained applications to keep software current with necessary software updates and upgrades.Identified and immediately resolved issues with network devices.

Information Technology, Information Technology

Computer Science