Mike Curran Email & Phone Number

Blue Bell, Pennsylvania, Us

Installation, configuring, troubleshooting, and management of servers, desktops, laptops, and mobile devices. Documentation of procedures and systems. Administration of Office 365 exchange, Symantec Endpoint Encryption and Symantec Endpoint Protection. Configuring and monitoring McAfee SAAS. Management and installation Continuum asset management clients. Installed and configured Crashplan backup clients.Operating systems worked with Windows XP/7/8/10, Server 2003/2008/2012 and Mac OS 10

Carneys Point, New Jersey, Us

Installation, configuring, troubleshooting, and management of servers, desktops, laptops, and mobile devices. Installation, configuring, troubleshooting, and management of switches, routers and firewalls. Installation, configuring, troubleshooting, and management of security cameras and security systems. Installation, configuring, and troubleshooting of audio equipment. Documentation of procedures and systems. Mentoring of junior technicians. Operating systems worked with Windows XP/Vista/8/10, Server 2003/2008/2012 and Mac OS 10.

Swedesboro, Nj, Us

Installation, configuring, troubleshooting, and management of servers. Installation and troubleshooting of network switches and firewalls. Installation, configuration, and troubleshooting of VPNs. Documentation of the network infrastructure. Troubleshooting, configuring, and management of phone system. Manage company’s ERP program. Training, mentoring and Escalated support for the desktop support and the helpdesk.

Swedesboro, Nj, Us

Supervise desktop support technician. Assist in creating corporate policy. PC software installation and troubleshooting. PC hardware installation and troubleshooting. Maintain and troubleshoot windows servers.. Maintain and manage Inter-Tel phone system and phones. Maintain and troubleshoot network connectivity. Data recovery and backups. Printer support and maintenance. Image creation. Assist in policy creation. Create procedural documentation. Support iPhones and iPads. Assist in negotiating technology contract.

Swedesboro, Nj, Us

PC software installation and troubleshooting. PC hardware installation and troubleshooting. Maintain and troubleshoot windows servers. Supervise desktop support technician. Maintain and manage Inter-Tel phone system and phones. Maintain and troubleshoot network connectivity. Data recovery and backups. Printer support and maintenance. Image creation. Assist in policy creation. Create procedural documentation. Support iPhones and iPads. Assist in negotiating technology contract.

Zurich, Ch

Troubleshoot desktop connectivity. Software and hardware installation. Workstation installations. PC & Laptop maintenance repair and upgrade. Image creation. Data recovery and backup. Printer support and maintenance. Support Windows 3.1/95/98/ME/NT/2000/XP/Vista/Windows 7. Provide customer support. Client: DuPont Experimental Station

Maintained, configured, and administered over 30 servers, both physical and virtual. Citrix maintenance, management and upgrade. File and data security. Perform data restores from tape and online backup systems. Account creation and maintenance. Mailbox creation and maintenance on Exchange server. Create, establish and troubleshoot WebEx based webinars. Configure and troubleshoot Tandberg teleconferencing units. Escalated Desktop support.

Management of two desktop support technicians. Account creation and maintenance. Mailbox creation and maintenance on Exchange server. Server hardware, upgrades and maintenance. Troubleshooting Citrix, file and Exchange servers. Desktop Support.

Troubleshoot desktop connectivity. Software and hardware installation. Workstation installations. PC & Laptop Maintenance, repair and upgrade. Image creation. Data recovery and backup. Printer support and maintenance. Support Macintosh OS 8-9. Support Windows 3.1/95/98/ME/NT/2000/XP. Clients included: Compaq, Citibank, Syngenta, Vanguard, Philadelphia Inquirer, Wyeth, and DuPont.

Defuniak Springs, Florida, Us

Staff AccountantTroubleshoot hardware, software, & network problems. Upgrade & install software & hardware. Set up & maintain email & network user accounts. Maintain Internet connectivity. Troubleshoot company's Nextel phones. Program Nextel phones. Support Windows 95/98/ME. Responsible for tracking time & material of maintenance division. Billing time & material for maintenance division. Accounts payable & Accounts Receivable. Support property management staff.

Toronto, On, Ca

Continuing Education, Cisco Certified Network Administrator

Bachelor’S Degree, Business Administration, Accounting

High School