Mackenzie Curry Email and Phone Number

• Facilitate two classes a week of 25 students for Calculus II and support them when they are struggling with different concepts in the course.• Prepare lesson plans each week to ensure that each session is organized and that there is a clear agenda for students to follow.• Encourage a safe space so that students can maximize their learning and feel comfortable asking questions.

• Assist over 100 patients a day with purchasing their prescriptions and demonstrate accuracy in processing cash and credit card payments• Enter 70 prescriptions into the computer and fill over 130 prescriptions a day with precision and accuracy to keep the pharmacy running efficiently• Resolve issues with third party billing, customer satisfaction, and computer systems by problem solving and using effective communication skills to save the Pharmacist time and reduce the customer waiting time• Maintain strict confidentiality of patient profiles and apply all the laws of HIPAA to respect the privacy of patients

• Provided excellent customer service to optimize sales and help the company maintain their standing of having the highest sales rate of all Amy's Hallmark in central Ohio• Assisted over 60 customers a day and operated POS efficiently to minimize the waiting time for each transaction• Greeted over 50 customers and maintained a friendly personality to promote a positive experience for the customer and increase overall sales

• Awarded Employee of the Month for exceeding the expectations of handling calls and going the extra mile for each and every phone call to ensure customer satisfaction• Managed over 50 incoming calls a day and assisted customers with scheduling an appointment to fix their glass damage• Empathized with customers who were upset about their damaged glass and listened carefully to understand and connect with the customer to enhance their call experience