Curry Russell Email and Phone Number

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Proven professional with over 20 years of experience in the 911 Public Safety Software and Hardware industry. Adept at creating and delivering compelling sales presentations. Strong technical background and ability to translate complex technology solutions into customer benefits. Proven track record of consistently exceeding sales targets and building long-term customer relationships. Skilled in salesforce, experienced with 911 Public Safety Software and Hardware, Strong Communication, Interpersonal and Presentation Skills. Key Contributions: Providing technical expertise and guidance to customers, helping them to understand the features and benefits of the hardware and software solutionsDemonstrating a deep understanding of the Public Safety Call Handling market and staying current on industry trends and innovationsDeveloping and delivering compelling sales presentations and product demonstrations, highlighting the value of the solutions for the customers

Delivered technical project details to our sales teams across the midwest and southern United States. Worked with the sales team and customers to determine customer needs, provide technical answers, and make adjustments with our vendors. Key Contributions: Supported Sales teams on technical project deliveryContributed technical guidance to customersSupported the Sale of Motorola Vesta and Solacom Guardian hardware and softwareWorked closely with vendors to assure systems configurations were delivered correctly

Managed Public Safety Software sales for the North Eastern US territory which included NY, NJ, CT, DE, MD, DC, VA, PA. Developed new direct sales opportunities within the territory. Developed new partnership relationships for Solacom in multiple markets. Spent much of my time developing new relationships in our key markets. Key Contributions: - Developed multiple new direct sales opportunities - Visited with more than 150 PSAPs over an 8 month period - Helped the Account Manager team to better understand and utilize Google maps for their territories - Provided Solacom Guardian live Demonstrations

Worked with the project team to deliver a total Technical Project Management role. Overseeing the technical delivery of the project. Working with our Delivery, training, and support teams. The primary focus was on 3rd Party Systems integration with the Motorola Solutions Inc Premier One CAD software. Working with many vendors, from Radio, CAD to CAD, Telephony and many more. Key Contributions: - Helped develop key interfaces between PremierOne CAD and 3rd Party systems - Murphy Cup Champion 2 straight years - Developed software to speed up common tasks - Helped other team members solve complex problems - Provided technical services to multiple channels within the company

Responsible for the installation and configuration of 9-1-1 call-taking equipment, which consists of 911 call-answering, mapping, radio, and call reporting software. Also responsible for the installation and configuration of telephone switching equipment that interfaced with Avaya, Norstar, Meridian, and 1A2 phone equipment. I also handle all Radio integrations, building software interfaces to radio equipment for radio dispatchers to access multiple radios at-a-time. Installation of Windows-based operating systems, Windows Server and Active Directory installations and configuration. Ensure that all documentation for the projects is done in a timely manner; including daily field reports, a site configuration in Visio, and a signed completion form from the customer. Assist Call Center to help manage trouble ticket load during office-based periods. Key Contributions: - Over 200 Enhanced 911 PSAP deployments. - Performed over 60 Site Surveys to provide adequate product requirements. - Worked as a Team Leader with Technicians from BellSouth, AT&T, Qwest, SBC, Sprint, and others. - Provided technical support for other Technicians in the field as needed.

Hired to manage the day to day operations of the city government IT needs. Maintained city user administration, adding and removing users, password administration, and adding and removing computers. In charge of maintaining technical support work orders and seeing that issues were handled in timely manner. Windows based Server installations and configuration, Installed new positions with Windows operating systems, handling technical support issues through VNC, Peripheral installation, and maintenance. Handled daily backups for entire city utilizing robotic tape backup libraries, and NAS. Provided technical support over the phone. Was in charge of software issues for all city departments including Police, Fire, EMS, 911, Streets Department, Human Resources, and Mayor’s Office Key Contributions: - Provided excellent customer support through the handling of troubleshooting city-wide problems. - Managed approximately 400 users and computers. - Helped implement fiber networking within the city hall. - Successfully set up telephone recording to a 1 terabyte network-attached storage unit for the city Police department.

Provided radio and computer support for Special Operations Command during combat situations in Afghanistan during Operation Enduring Freedom. Handled network support for operations in Jordan, Kuwait, and Ft. Campbell, KY. Provided communication support Airborne, Desert, and woodland field operations. Key Contributions: - Multiple overseas deployments. - Recognized for outstanding knowledge of computers and operations. - Obtained MCSE while being a Radio Operator (1st in ARMY). - Multiple awards and recognitions for performance and work ethic. - Secret Security clearance until 2008

hardware and software technician