Sam Curry Email & Phone Number

Carrollton, Tx, Us

•Receive, QA, and submit data center migration and new build requests for processing

•Configure and prep hardware and lead a team of installers to upgrade networking switches for government sites across the US.•Interface with customer before/during/after site to build trust and plan out daily activities for the site accordingly.•Create and maintain new process documentation and remote support schedule for networking refresh project.•Collaborate with onsite personnel to replace any faulty hardware through vendor support in a timely manner.•Field any questions coworkers may have about documentation and process flows to ensure smooth daily work success while onsite.

Dallas, Texas, United States

Dallas

•Racked, built, cabled, configured, and provisioned Intel and Advanced Micro Devices (AMD) servers and deploy Layer 2 networking equipment•Troubleshot and tested hardware and network equipment to provide quality assurance for clients•Communicated with clients via ticketing system regarding server upgrades and technical issues•Trained new technicians in datacenter basics, server builds and troubleshooting, and customer support•Collaborated in agile scrum manner to plan out all daily tasks and responsibilities•Formulated critical situation plans to bring clients online efficiently and safely, while minimizing server downtime and maintaining client relationships•Provided software/hardware support for more than 10,000 servers•Audited datacenter cleanliness, provision readiness, and distressed inventory to properly handle customer requests•Traveled to other datacenters to assist large-scale projects when needed

Dallas, Texas

•Racked, built, cabled, configured, and provisioned Intel and Advanced Micro Devices (AMD) servers and deploy Layer 2 networking equipment•Troubleshot and tested hardware and network equipment to provide quality assurance for client•Collaborated in agile scrum manner to plan out all daily tasks and responsibilities•Provided software/hardware support for more than 10,000 servers•Traveled to other datacenters to assist large-scale projects when needed.

Carrollton, Tx

Plano, Texas

• Collaborated in agile scrum manner to plan out all daily tasks and responsibilities• Reviewed and updated input/requirements documents to provide a clear production directive to ensure efficient use of resources• Produced user stories for email targeted releasability• Developed highly dynamic global email communications for loyalty rewards based programs and facilitate communication among cross functional teams, domestic and internationally• Documented software and systems processes and defined interdependencies to ensure efficiency• Worked as SME to train onboarding web coders of various marketing platforms and programming languages• Conducted code review and acceptance processes to improve methodology and ensure on schedule delivery• Performed root cause analysis to define and implement preventative measures for successful corrective actions• Managed the successful delivery and execution of over 350MM personalized communications annually

• Setup, implemented, and maintained company software and hardware systems• Administered security training to company employees to promote safe practices• Assisted in deploying new patch management system throughout the company (BMC)• Updated user roles to allow employee access to folders and systems via Active Directory• Maintained software updates across multiple devices ranging from desktop, to mobile, PC, to MAC• Assigned, responded, resolved, and closed tickets within Track-It ticketing system.

Dallas, Texas

In-home pet care for extended periods of time.

Dallas, Texas

Tutor middle school, high school, and college students in various mathematics such as Algebra I/College Algebra/Trigonometry.

12521 Inwood Road Dallas, Texas 75244

• Instructed students how to solve problems, and work collaboratively to complete tasks• Reinforced core habits as a leader and role model• Communicated student progress to parents in an effective and professional manner

1451 E. Northgate Dr, Irving, Tx 75062

Full time summer job where I performed maintenance tasks with two to four other high school graduates consisting of furniture moving, painting, wire running, A/C inspection, and other general maintenance needed to prepare the school for the following year. Teamwork was key to performing tasks efficiently and safely on the job.

Bachelors, Computer Science

Computer Science

Activities and Societies: Phi Theta Kappa

Education record

Activities and Societies: Varsity Tennis, Conquest Leadership, Soccer, National Honor SocietyCatholic School PreK-12