Cuthbert F.

Cuthbert F. Email and Phone Number

✦ Inbound Sales Consultant ✦ Sales ✦ Customer Service ✦ Complaint Management ✦ Stakeholder Management ✦ Client Focus ✦ @ Skill Logistics
Via Don Luigi Palazzolo, 35, Lallio,Bergamo 24040,Italy
Cuthbert F.'s Location
Milan, Lombardy, Italy, Italy
About Cuthbert F.

With over 10 years of diverse sales experience, I'm a highly motivated professional who thrives on building positive relationships with clients and colleagues. My strong communication skills and entrepreneurial mindset have helped me identify and maximize new business opportunities throughout my career. As a team player, I bring a flexible, detail-oriented, and analytical approach to everything I do. I'm proud to have achieved success as a Sales and Customer Support Trainer, and to have been ranked number 1 Sales Consultant at Telco Services Australia and number 1 Customer Service Representative at Telstra. I am currently seeking a Customer Support role to expand and further develop my existing knowledge and skills, I am a self-motivated and commercially astute professional who is eager to take on new challenges and contribute to the growth and success of my future employer.

Cuthbert F.'s Current Company Details
Skill Logistics

Skill Logistics

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✦ Inbound Sales Consultant ✦ Sales ✦ Customer Service ✦ Complaint Management ✦ Stakeholder Management ✦ Client Focus ✦
Via Don Luigi Palazzolo, 35, Lallio,Bergamo 24040,Italy
Employees:
25
Cuthbert F. Work Experience Details
  • Skill Logistics
    Fulfillment Specialist
    Skill Logistics Jan 2021 - Present
    Milan, Lombardy, Italy
  • The Diroberto Team Of Remax Advantage
    Virtual Sales Agent
    The Diroberto Team Of Remax Advantage May 2019 - Jan 2020
    United States
    KEY ACHIEVEMENTS• Leading extensive marketing campaigns to generate leads• Conceptualising, designing and building marketing strategies to actively identify and cultivate potential sales• Managing and monitoring all the content, creative and communication across all social media platforms• Creating and implementing processes to boost productivity and efficiency allowing a smoother transaction
  • Genpact
    Senior Process Associate
    Genpact Aug 2017 - Jul 2019
    Philippines
    • Collected data from policy holders to verify the accuracy and completeness of information on forms, related documents and company records• Resolved product or service problems by clarifying the customer’s issue, incl. selecting and explaining the best solution, expediting correction or adjustment & following up to ensure resolution• Collaborated with clients to develop individualised policies, meeting every policy holder’s requirements
  • Tsa Group - Australia
    Customer Experience And Sales Consultant
    Tsa Group - Australia Aug 2016 - Aug 2017
    Philippines
    • Joined as a Customer Experience & Sales Consultant and was then appointed as an Interim Trainer due to high performance and credibility• #1 Sales & Customer advocate consultant for 6 months (Oct 16 - Apr 17)• Handled complex problems, escalated calls on behalf of critical accounts & provided prompt and appropriate solutions • Audited colleagues during calls with customers, preparing and submitting daily reports on progress whilst also assisting on their coaching
  • Telstra
    Complaints Consultant
    Telstra Oct 2011 - Dec 2014
    • #1 Customer Service Representative (May-Nov 2014)• Communicated effectively & ensured all complaints were acknowledged in a timely manner and clients were kept informed throughout the process• Managed different initiatives and ensured that they smoothly became part of the customer experience service delivery• Contributed to the achievement of the company’s objectives, by delivering effective management of all complaints presented through trends and reports, analysing root cause to ensure continuous improvement

Cuthbert F. Education Details

Frequently Asked Questions about Cuthbert F.

What company does Cuthbert F. work for?

Cuthbert F. works for Skill Logistics

What is Cuthbert F.'s role at the current company?

Cuthbert F.'s current role is ✦ Inbound Sales Consultant ✦ Sales ✦ Customer Service ✦ Complaint Management ✦ Stakeholder Management ✦ Client Focus ✦.

What schools did Cuthbert F. attend?

Cuthbert F. attended De La Salle-College Of Saint Benilde.

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