Curt Rawlings Email & Phone Number

Alpharetta, Georgia

Managed development, quality assurance, and support teams for 3 different products. Managed the services delivery team for 20+ Horizon Clinicals products. This equates to 10 distinct teams consisting of 25 direct reports and 15 offshore contractors.• Budget management and financial responsibility ($5M). Leading the billable services organization for the Horizon Clinicals enterprise software suite. Directed forecasting, pricing, revenue realization, scheduling, and resource utilization.• Project champion for a variety of projects. Frequent collaboration with customers, engineering, support, product managers, business analysts, and directors across multiple departments and products.• Managed critical customer escalations. Coordinated the resources and efforts on determining and implementing viable tested solutions.• Facilitate meetings and training sessions. Major contributor to the leadership team and regularly present information to executive leadership.• Improved internal communication on active projects by developing and implementing Dashboard-Style project management.• Reconstructed the development methodology from Waterfall to Agile for the Pharmacy product. Acting Scrum Master for the first 2 rivers to allow for proper team training and exposure. Directed sustaining projects from Waterfall to Kanban/Scrumban. • Implemented a customized backlog reduction process for development change requests and support service orders. The reduction in change requests went from 175 to less than 10. Service orders for one product reduced from 235 to 20.• Developed a late coverage process for support staff to eliminate the need for more than 8-hour days for smaller teams. Provided a good work-life balance while maintaining customer expectations.• Created a process for determining and tracking offshore contractor utilization. Provided visibility into actual hour expenditures and identifying where adjustments could increase efficiency.

Alpharetta, Georgia

Developed high quality enterprise level software utilizing Visual C++, Sybase, Oracle, and Microsoft SQL Server. Directly contributed to analysis, design, and implementation of functionality. Technical Team Lead for the software development team responsible for sustaining releases.• Software Developer for the Pathways Managed Care product.• Software Development Lead for the Horizon Meds Manager Pharmacy product.• Created a formal code review process. Instituted to all engineering staff for technical peer reviews.• Promoted to Technical Team Lead.• Increased my responsibility to include building and deploying applications and databases. Utilized DevOps procedures and automation techniques.• Further expanded my role into project and people management.• Promoted to Software Development Manager.