Operate company truck in accordance with company safety policies and procedures.  Deliver customer orders to homes and businesses with established delivery windows.  Establish excellent customer relationships and accurately answers delivery questions when needed.  Provide exceptional customer service to disabled customers at time of delivery.  Maintain accurate transportation logs including daily vehicle inspection records

--Coordinated the transport of baled paper, cardboard, mixed rigid plastic, and CRV baled commodities such as aluminum cans, high density polyethylene, and polyethylene terephthalate bottles in shipping containers with local trucking companies. --Coordinated with buyers at the West Basin Cargo Terminal, Long Beach Cargo Terminal and Terminal Island Cargo Terminal using ship bookings and predetermined early return dates and cut dates to ensure commodities are delivered before ship embarkation. --Used WATS (Weigh-master Automated Transaction System) to track shipments in and out of the PHMRF. --Supervised warehouse employees to make sure commodities are clean, neat, and orderly prior to shipment. --Conducted daily and monthly inventory counts of over 1000 baled commodities to determine precise amount of containers needed to clear warehouse. --Principle invoice signer and work order requester for all vendors and contractors for the PHMRF complex using UWAMS (Utilities Work and Management System). --Conducted monthly fire alarm testing of all buildings with the local fire department. --Worked closely with Senior Engineers at the Puente Hills Field Office in making sure all facilities are running optimally and fixing any problems as they arise.

Entered, updated, and closed out scheduled work orders for field resources. Maintained customer contact before truck roll out to verify appointment and required details of scheduled work to ensure customer satisfaction. Working knowledge of all service areas and field personnel. Ability to troubleshoot basic customer issues. Skills equivalent to 1-2 years in a comparable position. Main duties are related to work order set up, changes in the billing system and basic troubleshooting related to service codes. Resolved nearly 100 service related calls daily using dispatching software.

As a Transport Scheduler/Planner, I executed the process of ordering and scheduling all light product deliveries in a prescribed area to retail and commercial customers via company and contract carriers. Scheduled light petroleum product deliveries to retail gas stations, commercial customers, and refineries.--- Coordinated the physical delivery of products in the Cherry Point, Washington supply envelope in order to meet customer demand and enable reliable and efficient supply to Northwest Fuels Value Chain customers. Key interfacing with Marketing Supply, Retail, and Transport Carriers.--- Identified and mitigated supply disruptions by monitoring BP and industry information regarding supply/demand trends.--- Developed and clearly communicated alternate supply options during planned and unplanned refinery/pipeline/terminal disruptions.--- Worked with Global Fuels Technology during seasonal product changes and normal daily operations to manage product quality.--- Identified, implemented and tracked opportunities to create commercial value along the supply chain, such as managing supply in a manner that allows BP to capture unbranded and/or refining margin and drive effectiveness into workflow processes.

Saved insurance companies more than $75,000,000 in claims in the span of 1 year to replace computer and telecommunication equipment in both towers damaged during the World Trade Center disaster on September 11, 2001.

--- Software installation. Systems installation and configuration. Windows 95, 98, 2000, 2000 Server, NT4, XP installation and upgradation. Software diagnostics. Backup and restoring data. MS Office Suite. Internet Explorer 3, 4, 5, and 6. Raid Configurations for servers.--- Hardware repairs for Dell, HP, Compaq. Workstation setup. Hardware installation and configuration. Printer installation. DVD/CD/RW. Memory chips, IDE and SCSI hard drives, SCSI interface cards, server hard drives. Printer repairs for HP, Epson, Lexmark. Laptop repairs for HP, Dell, IBM, and Compaq.

--- Performed Phase I site assessments by using historical site research, report writing and associated due diligence along with field work.--- Remediated petroleum and metal contamination at gasoline stations and industrial sites throughout southern California.--- Supervised the removal of underground storage tanks and contaminated soil from retail and commercial sites in southern California.--- Supervised drilling operations for the purpose of installing monitoring wells and sampling bore holes due to soil and ground water contamination from leaking underground storage tanks, manufacturing facilities, and gasoline stations in southern California.--- Collected soil and water samples from borings and ground water monitoring wells for analysis at approved laboratories.--- Installed vapor and water extraction wells for the purpose of assessing or extraction wells for this removal. --- Collected and interpreted scientific and regulatory data.---- Prepared technical reports on behalf of the client.--- Interacted with state regulators in the office and in the field in place of clients.

• Managed ground water monitoring operations for 37 wells biweekly with monthly report development and preparation for Vinvale BP/Arco light petroleum product terminal in South Gate, California.• Supervised the drilling operations and well placements for Phase I ground water and soil assessment projects at 30 Arco service station locations in southern California.• Managed 20 commercial underground storage tank removal projects at different locations assuring regulatory compliance with the LARWQCB, DHS, AQMD, LADPW, and various fire authorities. Monitored air quality, supervised excavations, removed contaminated soil, and checked ground water for contamination. Secured the required permits for regulatory compliance.

• Supported the daily operation of a 10,000 sq. ft. store for a worldwide retail food distributor. Stocked and maintained a 1,000 sq. ft. produce department assuring quantity and quality. Received and prepared product for distribution and verify inventory totals.Courtesy/Combination Clerk (1984 – 1990)• Checked and bagged groceries, stocked shelves, supervised load receiving and assisted in all store activities. Provided quality customer service.