Kibo personalization platform (Monetate) solution consulting team lead. I led a team of solution consultants as we took our personalization platform to market. Demonstrating our product capabilities, answering RFPs, and running proof of concepts. I was aligned closely with the product management team as they developed and went to market with the personalized search solution. I coordinated with the product marketing team to align go-to-market strategies and collateral. Onboarded and trained new consultants and sales representatives. I aligned with senior executive leaders on team efficacy and growth planning, account review and strategy, and up market stargy sessions.

Responsibility for forming relationships with world-class executives, rapid-fire consulting engagements across a broad range of world-leading clients. The ability to be impactful on key strategic issues specifically go-to-market, sales leadership, pre-sales consulting, and post-sales transition. Responsible for interfacing almost continuously with C-level executives and other senior executives to foster deep, broad relationships with individuals, applying and packaging our resources to meet their challenges. Responsible for supporting commercial meetings in conjunction with revenue partners. Vice President in the financial services sector for Accenture’s Technology line of business Mortgage Cadence. Executive Advisor Unbxd Personalized site search with AI and machine learning platform. Executive Advisor Hobble Creek Coffee - eCommerce platform deployment with order fulfillment components and go to market strategist. Multiple platform proof of concepts: Williams Sonoma, GAP, Nike, Mouser Electronics, Adidas, JCPenney’s, Disney, Cisco, Forever21, Express, World Market.

Head of Bloomreach global solutions consultants, taking Bloomreach's new AI/machine learning personalization site search, merchandising analytics and retail-merchandising platform to market in North America in 2014 and into the EU in 2015 for both direct sales, B2B and the Channel through our partner program. I recruited, onboard, mentored and lead a high performing team of pre-sales consultants. I lead the pre-sales consultants activities and work directly with solutions architects and post-sale integrators through the entire customer onboarding lifecycle. During this time I‘ve been engaged with every major EU and US opportunity (Nike, Adidas, Williams Sonoma, Forever21, Staples, Disney, HD Supply, Neiman Marcus, Halfords) as a leader at Bloomreach. I also work closely with our product management teams to identify strategic capabilities based on customer need. I am responsible for maintaining our security documentation as well as reviewing answering all RFP/RFI. Oversee all aspects of the pre-sales organizations from sales support to financials to hiring and staffing. • Developed the pre-sales process from discovery and demonstration to post-sales transition process.• Developing the practices marketing collateral and sales tools and templates. • Supporting the sales processes by providing practice domain expertise, proposal development and working in the field with our business development team meeting with prospective customers. • Overseeing multiple, concurrent development and implementation engagements.

Executive advisor

Webtrends (acquired by Oracle), a software provider of marketing analysis and multi-variant SaaS solutions. With Webtrends losing market share each quarter the management team and I built a team of pre- and post-sales solutions consultants (SEs and TAMs) to build strong customer success and increase market footprint for net new and existing clients. I provided day-to-day first-line supervision for technical consultants (team of 12 direct reports). Individual contributor 25% of the time and people manager 75% of the time. Responsible for net new quota and existing client quota through customer success initiatives (renewals and expansion). Recruit and train high a performing team of pre-sales consultants. Develop the pre-sales discovery and demonstration process. I worked very closely with the head of partner programs to ensure alignment with the partner strategy and partner activities were supported.I also work closely with the executive team, professional services, client services, and product management to improve process, procedure and company vision.

Unica, (acquired by IBM in 2010) an enterprise marketing management and campaign management solution provider. I provided day-to-day first-line supervision of pre-sales solutions consultants. Individual contributor 75% of the time and people manager 25% of the time. (2007 – 100% quota attainment, 2008 – 99% quota attainment, 2009 - 110% quota attainment). I was responsible for recruiting and training pre-sales consultants. I built the pre-sales process from discovery to account transition to post-sales. I worked closely with senior managers and executives to deliver the go-to-market strategy for the sales organization.

WebSideStory/Visual Science (IPO in 2004), (acquired by Omniture in 2007 then Adobe in 2010) a start-up SaaS provider of marketing analytics solutions. I built the pre and post-sales customer success teams (SE, TAM, Training, Business Consulting teams, and project management). I defined the pre and post-sales process for client success. I supported regional account managers, inside sales and channel partners and technical support. I managed team resources on an account or project basis. Provides business leadership in ensuring the successful implementation of complex eCommerce, business intelligence, and SaaS cloud solutions. (20 direct reports, 3 line managers). Working closely with the executive team as we built a customer success measurement framework to ensure renewals grew to and maintained at 98% retention rate or higher.

Rank: E-4/Corporal Discharge: HonorableSecurity Clearance: Secret ClearanceInstalled, and administered microcomputer hardware and operating systems. Maintained Local Area Networks, network hardware: hubs, switches, Fiber optics, 10/100 Ethernet, and Wide Area Network (RAS). Desktop and server support to include upgrading, troubleshooting hardware, software, migration, and operating systems problems: Microsoft Windows NT 4.0, Win9x, and Win3.x. Install, & optimize various hardware and software packages from a variety of vendors. Converted Banyan Vines network to WindowsNT client-server network with gigabit Xylan ATM fiber optic backbone network.