Certificate Cadillac Product Specialist within first month

Senior sales results within six monthsAudi sales certification 2016-2017Outstanding customer satisfaction ratings

AutoNation, America’s largest automotive retailer, with sales in excess of $19B generated by 340 new vehicle franchises in 15 states.4th Largest Mercedes-Benz Dealer in Florida, with $33.9MM in sales Responsibilities:Reviewed and inspected the flow of the department’s paperwork on a daily basis to ensure a timely turn around on all deals, as well as the accuracy of all documents produced in the department. Ensured that every eligible deal was e-contracted. Maintained… Show more AutoNation, America’s largest automotive retailer, with sales in excess of $19B generated by 340 new vehicle franchises in 15 states.4th Largest Mercedes-Benz Dealer in Florida, with $33.9MM in sales Responsibilities:Reviewed and inspected the flow of the department’s paperwork on a daily basis to ensure a timely turn around on all deals, as well as the accuracy of all documents produced in the department. Ensured that every eligible deal was e-contracted. Maintained current training and certifications for AutoNation and Mercedes-Benz. Reviewed customer satisfaction surveys with guests for entire process. Results:- Top performer in product sales and financial reserve income (profit margin)- Retained 92% in-house financing leading to increase service contract revenue (mechanical, electrical, tire, and wheel)- Decreased overall customer wait time for completion of financial and titling documents by 50% by partnering with sales team- Achieved 98% customer satisfaction index scores (Mercedes-Benz suggested goal: 90.5%)- Master certified – Mercedes-BenzAutoNation Chevrolet, Fort Lauderdale; Promoted to similar role at Mercedes-Benz of Pompano after one year, based on performance Show less

Responsibilities: Developed a comprehensive menu selling process to help maximize the finance department's overall profitability and product penetration. Rehashed all deals. Tracked portfolio with lenders. Demonstrated complete commitment to supporting the sales department in achieving goals & objectives, while also looking out for the dealerships best interests as a whole.Results: - Increased ancillary products sales by over 40%- Balanced contracts and receivables with… Show more Responsibilities: Developed a comprehensive menu selling process to help maximize the finance department's overall profitability and product penetration. Rehashed all deals. Tracked portfolio with lenders. Demonstrated complete commitment to supporting the sales department in achieving goals & objectives, while also looking out for the dealerships best interests as a whole.Results: - Increased ancillary products sales by over 40%- Balanced contracts and receivables with turnaround at a minimal level- Exceptional relationship achieved with lending sources (very high approval percentage)- Customer wait time reduced by 20% / Customer satisfaction scores 93%- GM sales management certified Show less

Multi-million dollar premiere lakefront residential property development with homes ranging from $500,000 - $1,000,000Responsibilities:Developed marketing programs and materials (advertising and promotional programs) to build customer awareness and drive traffic to the properties. Built relationship with realtors on the sale of individual lots as well as house & lot packages. Construction services including the design and placement of lot lines to capitalize maximum view while… Show more Multi-million dollar premiere lakefront residential property development with homes ranging from $500,000 - $1,000,000Responsibilities:Developed marketing programs and materials (advertising and promotional programs) to build customer awareness and drive traffic to the properties. Built relationship with realtors on the sale of individual lots as well as house & lot packages. Construction services including the design and placement of lot lines to capitalize maximum view while working with zoning regulations (both land and water permits.) Results:- Completed 40% of property sales starting from unaltered timber during two year tenure- Completed and developed roads, water and sewer, city electrical service- Promoted from Coordinator of Development after six months based on exceptional performance which resulted in company growth and expansion Show less

Privately held Lexus / Toyota automotive retailer with $119MM in gross annual sales Responsibilities:Managed and generated income by leading a team of 3 finance managers. Developed a comprehensive menu selling process to help maximize the finance department’s overall profitability and product penetration. Trained and provided the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs. Processed… Show more Privately held Lexus / Toyota automotive retailer with $119MM in gross annual sales Responsibilities:Managed and generated income by leading a team of 3 finance managers. Developed a comprehensive menu selling process to help maximize the finance department’s overall profitability and product penetration. Trained and provided the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs. Processed finance and lease deals accurately and secured approval through financial sources. Partnered with new lending institutions and maintained good working relationships to secure competitive interest rates and financing programs. Balanced contacts in transit to ensure rapid processing. Results:- 17 years of exceptional product and financial sales leading peers in most cases over 50%- Contacts in transit turn-around time reduced 70%- Doubled service contract sales by implementing menu process - Process of completing paperwork enhanced, benefiting both clients and sales team Show less