Curtis H. Email & Phone Number

Medford, Ma, Us

United States

Assist with pre-post show production meetingsScreen and schedule guests for showsMaintain email contacts & correspondences Show calendar management Co-created new show content offeringsAid in marketing and promotions of showsThe Citywide Blackout Podcast is the home for in-depth interviews from all kinds of artists. They range from filmmakers, musicians, authors, and everything in-between. The show also covers comic-cons, book expos, and film festivals. Be sure to check out the latest updates and subscribe by following the link here: linktr.ee/CitywideMax

Providing support for electronic communication correspondence, administrative tasks, database maintenance, and social media.

Greater Boston Area

Left the workforce to support and raise 2 children.Coordinate and organize a schedule for educational curriculum activities, playdates, family fun and adventures.Act as head personal chef and nutritionist coach for kids and spouse creating meal plans for the week averaging 5 meals plus snacks daily.Lead chauffeur for family trips, extracurricular activities, and school pick upand drop offs, averaging over 12 trips weekly.Lead family accountant and human resource generalist maintaining multiple spreadsheets for weekly and monthly budgets.Manage multiple conflicts daily from beginning to resolution between multiple household members while working as intermediary to establish rights, wrongs, and truths.

Boston, Massachusetts

Vendini is a SaaS company that delivers an all-in-one solution for live entertainment and events. Thousands of organizations use Vendini for event promotion, ticket sales, box office management, event logistics, task-oriented mobile apps, and more. We work with a myriad of customers across all corners of the live event industry, from arts and music venues to festivals, universities, museums, sports organizations, and more.This role handles level III support issues brought forth by the front-line member support level I, and level II teams. Identifies and prioritizes the top​ support contact issues, and prepare defect and enhancement requests working as liaison and voice of the customer between the front-line, and engineering teams. And acts as the SME for specific products and features, while training, coaching, and sharing product knowledge across the company.

Boston

Boston

Westborough

* Provided technical troubleshooting support for all of North American consumers, installers, and retailers who own, operate, and sell Tier 1 and 2 consumer audio and networking products through telephone and electronic mail in an office that takes 1M+ calls per year.* Received over 40 company customer service recognition awards for outstanding work performance including 12 other inter-departmental awards.* Aided in preserving a knowledge-base of 400 products for wireless and multi-media technologies.* Transitioned, coached, and provided feedback to newly hired technical support representatives* Trained and updated skills surrounding CompTIA A+, CompTIA Network+, and CompTIA Security+.

Westborough

* Scheduled, planned, and executed over 200 local, and regional live events for our artists in various clubs, and venues. Some of the most notable included The Millennium Music Conference, Boston Music Conference, The Atlantic City International Film and Music Festival, M.E.A.N.Y. Fest, Hard Rock Café-Boston Battle of The Bands, SXSW, and NXNE.* Provide artist career and development consulting in the areas of image, public relations, press kits and EPK’s, marketing, social media, music production, and web presence. * Arrange and developed multi-state east-coast tours covering ME, NH, VT, MA, CT, NY, PA, and NJ.

Boston, Ma

* Assisted with writing the content and outlining the format for the music and entertainment business round table segment. In addition; consulted on content flow and copy structure being distributed and broadcast throughout the radio show.* The goal of the program is to introduce independent artists to a global audience and provide engaging interactive content aimed to help the musicians, entertainers, and audience become more aware of how the industry works while providing fun, informative, and engaging content to help gain traction in the industry.* Coordinated and prioritized over 400 guests for interviews and in-studio performance segments for a show that reaches over 20,000 listeners each week.

Cambridge, Ma

* Operated sound effects using QLab live show control software, and controlled house audio with a Soundcraft GB4 analogue mixing station consisting of 24 channels, 2 stereo channels, 4 group buses, 4 EQ bands, 8 Aux sends, and 3 return sends as directed by the house Stage Manager.* A contracted position that oversaw all audio and visual aspects for 17 sold out theatrical engagements of the play Hysteria with an audience size of 100+ on average.

Brighton, Ma

* Sourced, interviewed, hired, and trained newly hired employees for all company positions.* Supervised a 10 person staff consisting of Junior Booking Agents and Interns with all event and production activities from inception through post show wrap-ups. The team organized over 200 live events in over 40 venues where attendance ranged between 75-600 patrons.* Leveraged technologies to build and maintain databases for clients and affiliates of the company. This incorporated 250 local bands and artists, 70 small and medium size clubs, 20 audio engineers and studio musicians, 10 recording studios, 5 producers, and 3 internet website and graphic designers.* Identified and corrected work-learning inefficiencies within the company’s internship curriculum and redesigned a new program that was more successful in catering to a student’s strength while improving underdeveloped areas. The new program successfully mentored over 50 students from Northeastern University, Boston University, Bentley University, Boston College, Berklee College of Music, Bay State College, and New England Institute of Art. * Increased company infrastructure and revenue by creating 2 additional services in the areas of concert video recording, live event booking, and promotions. * Aided in refining business plan, strategic organizational goals, and job descriptions for employees.

Boston, Ma

* A contracted role that provided basic technical support and troubleshooting of company’s audio recording software, hardware, and accessories.* Advised customers of the best audio software, hardware, and accessories. • Resolved customer questions in a fast, friendly, and efficient manner. • Organized and prepared product technical deficiencies reports for department director.

Framingham, Ma

* Sourced, interviewed, hired, and trained newly hired employees for all loss prevention positions within my assigned location.* Apprehended over 150 shoplifters, caught 30 employee thefts, and made 200 recoveries that saved the location $48,000 in a 3-year period with a two-man asset protection department utilizing EAS, CCTV, and Sensormatic security systems.* Installed and maintained EAS and CCTV security hardware including cameras, video monitors, hard drives, wires, and connectors.* Leveraged criminal justice training, and security technologies to achieve the lowest shrink numbers in the district for 2006 and 2007.* Conducted internal and external criminal surveillance and investigations for a 33,000 sq. ft. big box retail store where the Asset Protection department oversaw the safety and security of over 50 employees and hundreds of daily customers.

Natick, Ma

* Administered control over inventory and logistics management of products worth over $2M. By executing company shrink programs and keeping a tight control on location owned goods, we ran the lowest inventory shrink of the entire 50-store chain for 2001 and 2002 at .08%.* Sourced, interviewed, hired, and trained newly hired employees for open company positions.* Directed the daily operations of 10 departments consisting of 70 employees within a 40,000 sq.ft. Big box musical instrument retail store. * Forged and maintained positive relationships with top audio equipment and musical instrument manufactures within the music and entertainment industry and set up workshops, special events and training seminars for employees and customers. These workshops and special events included celebrities B.B. King, Vertical Horizon, Steve Smith of Journey, Chad Smith of the Red Hot Chili Peppers, and K.K. Downing of Judas Priest.

B.S., Management - Entertainment Business And Audio Production

Activities and Societies: Bay State College Audio Engineering SocietyGraduated with high honors with a B.S. degree in Management.

Completed The Following Course Work In The Network Systems Administrator Program, Computer/Information Technology Administration And Management

CompTIA A+ | CompTIA Network+ | CompTIA Security+ | Cisco CCENT | Cisco CCNA | Interconnecting Cisco Networking Devices Part 1 (ICND1) |.

Associate Of Science (A.S.), Entertainment Management-Audio Production

Activities and Societies: Bay State College Audio Engineering SocietyGraduated as the class Valedictorian with high honors

Bachelor Of Applied Science - Basc, Arts, Entertainment, And Media Management, 3.98